At a Glance
- Tasks: Sell innovative cloud communication solutions and build lasting customer relationships.
- Company: Join Content Guru, a leader in cloud communications with a global impact.
- Benefits: Receive industry-leading training, competitive salary, and opportunities for career growth.
- Other info: Thriving environment with mentorship and support from experienced peers.
- Why this job: Be part of a dynamic team transforming customer engagement with cutting-edge technology.
- Qualifications: Bachelor's degree or equivalent experience, with a passion for technology and sales.
The predicted salary is between 30000 - 40000 £ per year.
Content Guru are thrilled to be searching for the highest calibre graduates to join our sales team as a Business Development Executive. Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.
We are looking for graduates with a genuine passion for technology to join our fantastic global team, based in Bracknell, Berkshire. As a Business Development Executive, you will be selling innovative technologies and CX solutions to our customers globally, attending events and trade shows to develop lasting relationships, supported by peers with decades of experience. You will also receive industry leading training on not only our impressive product suite, but also sales techniques and objection handling, to set you up for success. If you’re a graduate keen to develop your career in a thriving technical environment, this is the role for you!
Location
This role is based in our head office in Bracknell, Berkshire.
Product and sales knowledge
- Continuously develop understanding of key products and technology relevant to our services.
- Remain aware of industry developments.
- Illustrate business advantage of our products and services to customers and other sales colleagues.
- Contribute thought and expertise to brand/marketing activities as required.
- Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.
Account planning
- Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
- Create and maintain documented account development plans.
- Work with marketing or other internal departments to proactively identify and target customers.
- Build sales approaches for specific customer accounts.
- Develop and maintain an adequate pipeline of opportunities.
- Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
- Keep internal systems and contacts up to date with progress.
Customer relationships & satisfaction
- Regularly contact and build effective relationships with existing and potential customers.
- Drive the promotion and sale of additional services to or through the customer.
- Maintain knowledge of customer objectives and key personnel.
- Set customer expectations during sales, delivery and throughout the contract.
- Coordinate internal teams to deliver to customer expectations.
- Escalate on behalf of the customer as required.
Bid/tender management
- Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins for appropriately sized bids to the role level.
- Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.
- Qualify prospective customer accounts fully in order to ensure all likely customer questions/interests are addressed constructively during the sales process.
The Successful Candidate Will Demonstrate
- Bachelor's degree/equivalent or significant equivalent work experience.
- Retail or other customer-facing experience.
- Experience of working in a team to deliver a project or task.
- Demonstrable interest and experience in selling a product or concept.
- Experience of using a CRM or similar tool.
- IT/telecoms experience.
- Interpersonal skills, including effective influencing and negotiating.
- Well-presented and able to speak/communicate confidently with customers.
- Numerate.
- Attention to detail, able to spot inaccuracies or inconsistencies in materials.
- Tenacious attitude, willing to put required effort in to achieve their targets.
We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.
Business Development Executive in Bracknell employer: Content Guru
Contact Detail:
Content Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Content Guru's products and services, especially their cloud communications solutions. This will help you speak confidently about how you can contribute to their success during interviews.
✨Tip Number 2
Network like a pro! Attend industry events and trade shows where Content Guru might be present. Building relationships with current employees or other professionals in the field can give you insider tips and potentially a foot in the door.
✨Tip Number 3
Practice your sales pitch! Since the role is all about selling innovative technologies, prepare a mock sales presentation. This will not only boost your confidence but also showcase your passion for technology and your ability to engage customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Content Guru. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Business Development Executive in Bracknell
Some tips for your application 🫡
Show Your Passion for Technology: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your interests align with our innovative solutions and how you can contribute to enhancing customer engagement.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Business Development Executive role. Highlight relevant experiences and skills that match the job description, especially any sales or customer-facing roles you've had.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Content Guru
✨Know Your Stuff
Before the interview, dive deep into Content Guru's products and services. Understand how their cloud communications solutions work and be ready to discuss how they can enhance customer engagement. This shows your genuine passion for technology and helps you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales techniques and how you've successfully handled objections. Think of specific situations where you influenced a decision or built a relationship with a customer. This will demonstrate your capability as a Business Development Executive.
✨Ask Smart Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and the training you'll receive. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Content Guru values interpersonal skills, so being authentic and approachable can set you apart. Show them your tenacity and willingness to learn, and you'll leave a lasting impression.