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- Tasks: Support quality, environmental, and security certifications while preparing for audits.
- Company: Join Content Guru, Europe's largest privately owned CCaaS provider, with a global presence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a mission to enhance global communication and champion continuous improvement.
- Qualifications: Bachelor's degree and experience in managing ISO certifications required.
- Other info: We value inclusivity and offer programs like Rising Star and Women in Tech.
The predicted salary is between 36000 - 60000 £ per year.
Here at Content Guru we are continuously growing and as part of this growth we have an exciting opportunity for a Quality Compliance Executive to join the team. Based in our Bracknell head office, the Quality Compliance Executive will be responsible for supporting the Group's quality, environmental and security certifications and regulatory requirements to ensure the business complies with and is prepared for external audits.
If you're a talented problem solver with demonstrable experience of leading continuous improvements or an experienced Compliance Executive looking for a new challenge, this could be the role for you!
As a Quality Compliance Executive, you will be responsible for:
- Policies, processes and procedures
- Assisting the implementation of management strategies and plans that deliver the Company's business objectives, in compliance with certification requirements.
- Establishing and maintaining the Compliance and Regulatory Calendar.
- Ensuring departments are aware of the requirements and timetable to support the Calendar.
- Ensuring departments develop, agree and document processes and procedures.
- Track evidence to assure compliance.
- Ensuring policies, processes and procedures are clear and establish objective standards of performance.
- Coordinating and documenting audits of key processes and procedures.
- Coordinating training and awareness activities to support colleagues in delivering their responsibilities around Information Security and Compliance in particular Data Privacy.
- Liaising with the People department to ensure all colleagues are trained and updated on Quality, Security, Environmental, Privacy requirements and standards as directed by the CISO.
- Supporting the CISO in developing and championing a culture of continuous improvement throughout the business.
- Acting as operational coordinator of all ISO and other certifications (ISO 9001, 14001, 22301, 27001, PCI-DSS).
- Liaising with external certificating bodies to keep certifications current at all times and establish the annual calendar for audit visits.
- Coordinating the internal Risk Registers and Risk meetings.
- Proactively raising identified risks to compliance, ensuring management have good time to address any process or other compliance issues before external audits.
- Developing and maintaining a Group wide Risk Register covering all areas of the business.
- Arranging and participating in review meetings as required by each certification.
- Maintaining clear, regular and engaging communication across the business to ensure colleagues understand and are prepared for any external audits.
The successful candidate will demonstrate:
- Experience in managing ISO or other certifications.
- A substantial background in process management and administration.
- A Bachelor's degree in a relevant subject.
- Commitment to maintaining retention of ISO and other certifications in order to achieve long-term business objectives.
- Good communication skills, written and verbal.
- Ability to manage competing deadlines in a timely, organised manner.
- Up-to-date knowledge of best practice in the area of Quality Systems.
- A genuine passion for the security sector and business compliance.
Quality Compliance Executive employer: Content Guru Limited
Contact Detail:
Content Guru Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Compliance Executive
✨Tip Number 1
Familiarise yourself with ISO standards relevant to the role, such as ISO 9001 and ISO 27001. Understanding these certifications will not only help you in interviews but also demonstrate your commitment to quality compliance.
✨Tip Number 2
Network with professionals in the compliance and quality assurance fields. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Content Guru.
✨Tip Number 3
Prepare to discuss specific examples of how you've led continuous improvement initiatives in previous roles. Highlighting your problem-solving skills and experience in managing compliance will set you apart from other candidates.
✨Tip Number 4
Research Content Guru's mission and values thoroughly. Being able to articulate how your personal values align with theirs during the interview will show that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Quality Compliance Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality compliance and ISO certifications. Use specific examples that demonstrate your problem-solving skills and ability to manage processes effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the security sector and business compliance. Mention how your background aligns with the responsibilities of the Quality Compliance Executive role and why you want to work at Content Guru.
Showcase Communication Skills: Since good communication is essential for this role, provide examples in your application that illustrate your written and verbal communication skills. This could include experiences where you coordinated audits or trained colleagues.
Highlight Continuous Improvement Experience: Emphasise any experience you have in leading continuous improvement initiatives. Detail specific projects or strategies you implemented that resulted in enhanced compliance or efficiency within an organisation.
How to prepare for a job interview at Content Guru Limited
✨Showcase Your Compliance Knowledge
Make sure to brush up on your knowledge of ISO certifications and compliance standards relevant to the role. Be prepared to discuss your experience with managing these certifications and how you've ensured compliance in previous positions.
✨Demonstrate Problem-Solving Skills
As a Quality Compliance Executive, you'll need to be a talented problem solver. Prepare examples of challenges you've faced in compliance roles and how you successfully navigated them. This will show your ability to think critically and adapt.
✨Highlight Communication Abilities
Good communication is key in this role. Be ready to discuss how you've effectively communicated compliance requirements to different departments and ensured everyone is on the same page. Use specific examples to illustrate your points.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle compliance issues. Think about potential risks and how you would address them, as well as how you would maintain clear communication during audits. Practising these scenarios can help you feel more confident.
