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- Tasks: Manage and optimise complex database systems, ensuring performance and security.
- Company: Join Content Guru, a leading provider of cloud Customer Experience solutions.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and innovation.
- Why this job: Be part of a team driving the future of data performance and automation.
- Qualifications: 5+ years in database administration with strong SQL Server and PostgreSQL skills.
- Other info: Work in modern offices across multiple countries with a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Database Administrator
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
We’re looking for a highly capable and detail-oriented Database Administrator (DBA) to join our growing Operations team. If you’re passionate about data performance, automation, and availability, and want to support some of the most critical services in the UK and beyond, we’d love to hear from you.
What we are looking for…
We’re seeking a talented and experienced Database Administrator with a strong background in SQL Server and PostgreSQL, who can help manage and optimise complex database systems at scale. You’ll play a key role in ensuring the performance, availability, and security of Content Guru’s data infrastructure, contributing to the resilience of our global services.
Location…
This role is based at our head office in Bracknell, Berkshire.
Key responsibilities of the role…
Database Design, Maintenance & Support:
- Design, implement, and maintain scalable, secure, and highly available database systems
- Provide third-line support for database incidents and issues
- Collaborate with other teams to support application deployment and integration
Performance Tuning & Optimisation:
- Monitor and improve database performance across mission-critical environments
- Tune queries, manage indexes, and analyse workloads for optimisation
- Provide guidance and support during performance-impacting events
Automation & Innovation:
- Develop and maintain automated processes for provisioning, monitoring, maintenance, and backup
- Contribute to infrastructure-as-code and CI/CD initiatives within the team
- Drive continuous improvement in database operations and deployment strategies
Backup, Recovery & Security:
- Lead efforts to implement and test backup, restore, and disaster recovery procedures
- Secure data systems in line with internal standards and industry best practices
- Work closely with our security team to maintain compliance across all systems
Cross-Team Collaboration:
- Work with Infrastructure, Development, and Support teams to ensure smooth data operations
- Contribute technical insights to project discussions and platform evolution
- Foster a collaborative and high-performance team environment
About you…
- Bachelor’s degree in Computer Science, a STEM subject, or equivalent experience
- 5+ years of experience in a database administration or infrastructure-focused role
- Deep experience with Microsoft SQL Server and PostgreSQL in production environments
- Excellent troubleshooting and performance tuning skills
- Strong scripting skills (e.g. PowerShell, Bash, Python) and experience with automation tools
- Good understanding of high availability, disaster recovery, and security best practices
- High attention to detail and excellent analytical skills
- Strong communication and teamwork skills
- Experience with NoSQL databases (e.g. Elasticsearch, Redis) is desirable
- Familiarity with compliance frameworks such as SOC2, PCI, or FedRAMP is a plus
About the Company…
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
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Database Administrator employer: Content Guru Limited
Contact Detail:
Content Guru Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Administrator
✨Tip Number 1
Familiarise yourself with the specific database technologies mentioned in the job description, particularly SQL Server and PostgreSQL. Consider setting up a small project or contributing to open-source projects that utilise these databases to showcase your hands-on experience.
✨Tip Number 2
Network with current or former employees of Content Guru on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest trends and best practices in database management, especially around automation and performance tuning. Being able to discuss recent developments or tools in your interview can demonstrate your passion and commitment to the field.
✨Tip Number 4
Prepare to discuss your experience with high availability and disaster recovery strategies. Be ready to share specific examples of how you've implemented these practices in past roles, as this aligns closely with the responsibilities outlined in the job description.
We think you need these skills to ace Database Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL Server and PostgreSQL, as well as any relevant automation tools you've used. Emphasise your troubleshooting skills and any projects that demonstrate your ability to optimise database performance.
Craft a Strong Cover Letter: In your cover letter, express your passion for data performance and automation. Mention specific examples of how you've contributed to database design, maintenance, or security in previous roles, and explain why you're excited about the opportunity at Content Guru.
Showcase Relevant Skills: When filling out your application, ensure you highlight your scripting skills (like PowerShell, Bash, or Python) and your understanding of high availability and disaster recovery practices. This will show that you meet the key requirements of the role.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Database Administrator role.
How to prepare for a job interview at Content Guru Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL Server and PostgreSQL in detail. Highlight specific projects where you've optimised database performance or implemented security measures, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding database incidents and performance tuning. Think of examples from your past experiences where you successfully resolved issues or improved system performance, and be ready to explain your thought process.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be sure to highlight your teamwork and communication skills. Share examples of how you've collaborated with infrastructure, development, or support teams to achieve common goals, as this will show your ability to fit into their team environment.
✨Demonstrate a Continuous Improvement Mindset
Content Guru values innovation and automation, so be ready to discuss any initiatives you've led or contributed to that focused on improving database operations. Talk about your experience with automation tools and how you've driven efficiencies in your previous roles.
