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- Tasks: Design and implement scalable cloud infrastructure while automating workflows for efficiency.
- Company: Join Content Guru, a leading provider of cloud Customer Experience solutions.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Other info: Work in modern offices with a diverse team committed to inclusivity.
- Why this job: Be at the forefront of Generative AI and make a real impact in tech.
- Qualifications: 2+ years in infrastructure or DevOps, strong scripting skills, and a passion for automation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a proactive and skilled Infrastructure Engineer to help support and evolve our cloud platform that powers mission‑critical services for some of the world’s most important organisations. If you’re passionate about infrastructure automation, continuous improvement, and working in a fast‑paced environment, we’d love to hear from you.
What we are looking for… We’re seeking a motivated mid‑level infrastructure professional with at least 2 years of experience in a platform engineering, DevOps, or infrastructure operations role. You’ll contribute to the design, delivery, and maintenance of our globally distributed cloud infrastructure, working with a wide range of technologies to ensure resilience, scalability and performance.
Location… This role is based at our head office in Bracknell, Berkshire.
Key responsibilities of the role…
- Infrastructure Implementation & Support: Design and implement scalable, resilient infrastructure solutions with zero‑downtime deployment practices. Provide hands‑on support for operational issues and contribute to platform reliability.
- Continuous Improvement & Automation: Automate workflows and processes to reduce manual intervention and enhance operational efficiency. Contribute to infrastructure‑as‑code and DevOps pipelines.
- Monitoring, Observability & Security: Develop proactive monitoring strategies and contribute to security best practices. Participate in incident response, threat simulation and operational runbooks.
- Troubleshooting & Collaboration: Provide 3rd line support and collaborate with 1st and 2nd line teams to resolve technical issues. Work cross‑functionally with developers to support seamless deployments.
- High Availability & Flexibility: Design and implement systems with high availability and disaster recovery in mind. Support a global, always‑on environment with flexibility to respond to evolving business needs.
About you…
- Bachelor’s degree in Computer Science, a STEM field, or equivalent experience.
- Minimum of 2 years’ experience in a relevant infrastructure or DevOps role.
- Familiarity with a range of operating systems, cloud technologies and hardware.
- Strong scripting and automation skills (e.g. PowerShell, Python).
- Good understanding of containerisation and orchestration (e.g. Docker, Kubernetes).
- Excellent troubleshooting and problem‑solving skills.
- Strong written and verbal communication.
- High attention to detail and ability to work under pressure.
- Understanding of security principles and monitoring practices is desirable.
About the Company… Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award‑winning cloud technology powers mission‑critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
Infrastructure Engineer in Bracknell employer: Content Guru Limited
Contact Detail:
Content Guru Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Bracknell
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and automation scripts. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common infrastructure and DevOps questions. Practice explaining your past experiences and how they relate to the role you're applying for. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Content Guru.
We think you need these skills to ace Infrastructure Engineer in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your relevant infrastructure and automation experience, and don’t forget to showcase any projects that demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about infrastructure engineering and how your background aligns with our mission at Content Guru. Keep it concise but engaging!
Showcase Your Technical Skills: We want to see your technical prowess! Mention specific tools and technologies you’ve worked with, especially those related to cloud platforms, scripting, and automation. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Content Guru Limited
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like cloud platforms, containerisation, and automation tools. Brush up on your scripting skills in PowerShell or Python, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled operational issues or improved infrastructure processes in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your troubleshooting abilities.
✨Understand the Company’s Mission
Research Content Guru and their role in the CX and contact centre solutions space. Be ready to explain how your skills can contribute to their mission of enhancing communication and supporting their global cloud platform.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company’s approach to continuous improvement and automation. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.