Operations Supervisor - Waste Collections

Take the helm of a high-performing waste collection operation where your leadership directly impacts service delivery, safety, and environmental stewardship. As our Operations Supervisor, you will be the driving force behind the day-to-day coordination of our waste collection activities on a major £6m contract. You’ll lead by example, managing a dedicated team of drivers, operatives, and sub-contractors to ensure we deliver an efficient, cost-effective service that meets customer expectations and budget goals.

Key Responsibilities

• Health, Safety, Environment & Quality (SHEQ)
• Champion safety: Lead from the front by implementing company SHEQ policies, conducting thorough risk assessments, and ensuring safe systems of work.
• Protect the environment: Perform environmental aspects and impacts analyses to minimize our footprint and ensure strict adherence to site permits and regulations.
• Investigate and train: Oversee accident, incident, and near-miss reporting. Ensure all staff and sub-contractors are fully trained, competent, and hold the correct licenses and certificates.
• Maintain standards: Display statutory notices, manage PPE distribution, and hold team members accountable for their health, safety, and environmental responsibilities.
• Operational Excellence & Resource Management
• Drive performance: Organize effective operational procedures, maintain high standards of discipline, and actively monitor staff performance to address issues swiftly.
• Optimize resources: Manage the waste collection fleet, equipment, and personnel efficiently, reviewing working practices to promote cost-effective methods.
• Manage scheduling: Oversee work schedules, holiday planning, and cover arrangements for absenteeism and sickness.
• Report on progress: Prepare and submit comprehensive daily and weekly management reports, keeping leadership informed of staffing levels, metrics, and site performance.

What You Bring

• Management Experience: Proven background in a supervisory or leadership role, preferably within waste management, logistics, or a related field.
• Industry Knowledge: A thorough understanding of waste management legislation, operational standards, and compliance.
• People Skills: Exceptional person-management abilities, with a knack for motivating teams, training personnel, and handling performance management constructively.
• Tech Savvy: Computer literate with the ability to manage schedules, reports, and administrative tasks digitally.
• Driving Licence: A current, clean driving licence (HGV entitlement is highly desirable).

Personal Attributes

• Uncompromising commitment to health, safety, and environmental standards.
• A strong customer-first mindset with a proactive, problem-solving attitude.
• High motivation and a genuine eagerness to tackle operational challenges and continue learning.