Field Service Administrator

Role: Field Service Administrator Location: Aldridge, WS9 8TZ Hours: 40 hours per week | 08:00 16:30, Monday to Friday Salary: Up to 28,894.81 per annum (depending on experience) Are you organised, customer-focused, and great at keeping things running smoothly behind the scenes? We are looking for a Field Service Administrator to join our team in Aldridge. You will play a key role in supporting our field service operations and ensuring our customers receive an exceptional service experience. In this varied role, you will work closely with field technicians, customers, and internal teams to keep service activities on track. From raising job cards and processing documentation to managing invoices and warranty claims, your work will directly ensure jobs are completed accurately and efficiently. Key Responsibilities * Raising job cards and maintaining accurate service records * Processing technician time bookings and job information * Checking and collating service documentation within agreed timescales * Finalising parts and labour charges on completed jobs * Closing jobs and supporting the timely completion of service activity * Reviewing and processing service invoices and credit notes * Creating, monitoring, and submitting warranty claims * Generating reports and assisting the wider service team as required * ...