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- Tasks: Design, implement, and support VoIP systems while troubleshooting issues.
- Company: Join an exciting startup focused on innovative telephony solutions.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of communication technology.
- Qualifications: 3+ years in VoIP systems, strong Linux skills, and scripting experience required.
- Other info: Ideal for tech enthusiasts eager to learn and innovate in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester/Burnley
Department: Technology
Reports To: Head of Software Development
Position Overview: My client are an exciting start up, looking for a VoIP Engineer to play a critical role in the design, implementation, and support of telephony solutions across their infrastructure. This role requires deep technical expertise in VoIP systems, especially Asterisk-based platforms, and a working knowledge of networking protocols and Linux environments. The role will contribute to ongoing service development, support operations, and ensure the stability and scalability of communication systems used by clients and internal teams.
Key Responsibilities:
- VoIP Platform Engineering: Develop, operate, and support VoIP systems including SIP proxies (Kamailio/OpenSIPS), Asterisk PBX, and VoIP gateways. Design, build, test, and deploy telephony solutions including IP PBX, EPABX, and related infrastructure. Implement and enhance functionalities using Asterisk AGI, AMI, ARI interfaces. Collaborate on custom PBX deployments and integrations with third-party systems.
- System Support and Troubleshooting: Handle L3 support escalations, perform advanced diagnostics, and resolve critical voice and networking issues. Monitor and analyse telephony traffic to identify anomalies, optimise performance, and reduce call quality issues. React quickly to alerts and incidents, working to rapidly restore service and conduct post-incident reviews.
- Infrastructure and Development: Maintain and secure Linux-based systems (Ubuntu, CentOS, Debian) including package management and system hardening. Create and maintain scripts and tools using Perl, PHP, Python, and Bash to support automation, provisioning, and QA. Interface with call routing, rating, and billing platforms.
- Monitoring and Optimization: Design and manage monitoring, alerting, and logging solutions for VoIP platforms. Collaborate with cross-functional teams to drive system enhancements and reduce operational overhead.
Experience:
Essential:
- Minimum 3 years hands-on experience with Asterisk, VoIP, and SIP networks (5+ years preferred).
- Strong working knowledge of TCP/IP, NAT, PAT, and firewall technologies related to VoIP.
- Experience with Linux system administration and tools such as yum, apt, systemd, and Bash scripting.
- Familiarity with MySQL and MongoDB database systems.
- Knowledge of OpenSIPS, Kamailio, and other SIP proxies.
- Ability to write and maintain scripts in Perl, PHP, Python, and Bash.
- Understanding of call flow, SIP trace analysis, RTP streams, and protocol troubleshooting.
- Experience integrating with or supporting call routing, rating, and billing systems.
Desirable:
- Experience with AI/ML or open-source tools applied to VoIP or network analytics.
- Exposure to containerisation technologies (e.g., Docker) and microservice deployments.
Soft Skills:
- Strong analytical and troubleshooting skills with a focus on root cause resolution.
- Excellent verbal and written communication abilities.
- Positive team player with a collaborative mindset and the ability to work independently.
- Eagerness to learn and stay up to date with emerging voice and networking technologies.
Education:
Bachelor's degree in Telecommunications, Computer Science, or a related technical field preferred. Relevant certifications in VoIP, networking, or Linux administration are a plus.
Salary: Competitive, based on experience and qualifications.
Contact Detail:
Contego - Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voip Engineer
✨Tip Number 1
Network with professionals in the VoIP and telecommunications industry. Attend local meetups or online forums where you can connect with others who work in similar roles. This can lead to valuable insights and potential referrals.
✨Tip Number 2
Showcase your hands-on experience with Asterisk and other VoIP technologies by contributing to open-source projects or creating your own projects. This not only demonstrates your skills but also gives you practical examples to discuss during interviews.
✨Tip Number 3
Stay updated on the latest trends and technologies in VoIP and networking. Follow relevant blogs, podcasts, and webinars to enhance your knowledge and show your enthusiasm for the field during discussions with potential employers.
✨Tip Number 4
Prepare for technical interviews by practising common VoIP troubleshooting scenarios and system design questions. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
We think you need these skills to ace Voip Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Asterisk, VoIP systems, and Linux environments. Use specific examples that demonstrate your technical expertise and problem-solving skills relevant to the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for VoIP technology and your understanding of the company's needs. Mention any relevant projects or achievements that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your knowledge of networking protocols, scripting languages, and system administration. Be sure to mention any experience with monitoring and optimisation of VoIP platforms.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Contego - Global Talent Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Asterisk and VoIP systems in detail. Highlight specific projects where you've designed, implemented, or supported telephony solutions, and be ready to answer technical questions about SIP networks and Linux environments.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Share examples of how you've handled L3 support escalations or resolved critical voice and networking issues, focusing on your analytical approach and the steps you took to restore service.
✨Familiarise Yourself with the Company’s Tech Stack
Research the specific technologies and tools used by the company, such as Kamailio, OpenSIPS, and the scripting languages mentioned in the job description. This will not only show your interest but also allow you to ask informed questions during the interview.
✨Emphasise Collaboration and Communication
As a VoIP Engineer, you'll need to work closely with cross-functional teams. Be ready to discuss your experiences collaborating on projects, your communication style, and how you handle feedback. Highlight your ability to work both independently and as part of a team.
