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- Tasks: Design, implement, and support VoIP systems while troubleshooting issues.
- Company: Join an exciting startup focused on innovative telephony solutions.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of communication technology.
- Qualifications: 3+ years in VoIP, Asterisk, and Linux; relevant degree preferred.
- Other info: Ideal for tech enthusiasts eager to learn and innovate.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester/Burnley
Department: Technology
Reports To: Head of Software Development
Position Overview:
My client are an exciting start up, looking for a VoIP Engineer to play a critical role in the design, implementation, and support of telephony solutions across their infrastructure. This role requires deep technical expertise in VoIP systems, especially Asterisk-based platforms, and a working knowledge of networking protocols and Linux environments. The role will contribute to ongoing service development, support operations, and ensure the stability and scalability of communication systems used by clients and internal teams.
Key Responsibilities:
- VoIP Platform Engineering: Develop, operate, and support VoIP systems including SIP proxies (Kamailio/OpenSIPS), Asterisk PBX, and VoIP gateways. Design, build, test, and deploy telephony solutions including IP PBX, EPABX, and related infrastructure. Implement and enhance functionalities using Asterisk AGI, AMI, ARI interfaces. Collaborate on custom PBX deployments and integrations with third-party systems.
- System Support and Troubleshooting: Handle L3 support escalations, perform advanced diagnostics, and resolve critical voice and networking issues. Monitor and analyse telephony traffic to identify anomalies, optimise performance, and reduce call quality issues. React quickly to alerts and incidents, working to rapidly restore service and conduct post-incident reviews.
- Infrastructure and Development: Maintain and secure Linux-based systems (Ubuntu, CentOS, Debian) including package management and system hardening. Create and maintain scripts and tools using Perl, PHP, Python, and Bash to support automation, provisioning, and QA. Interface with call routing, rating, and billing platforms.
- Monitoring and Optimization: Design and manage monitoring, alerting, and logging solutions for VoIP platforms. Collaborate with cross-functional teams to drive system enhancements and reduce operational overhead.
Experience:
Essential: Minimum 3 years hands-on experience with Asterisk, VoIP, and SIP networks (5+ years preferred). Strong working knowledge of TCP/IP, NAT, PAT, and firewall technologies related to VoIP. Experience with Linux system administration and tools such as yum, apt, systemd, and Bash scripting. Familiarity with MySQL and MongoDB database systems. Knowledge of OpenSIPS, Kamailio, and other SIP proxies. Ability to write and maintain scripts in Perl, PHP, Python, and Bash. Understanding of call flow, SIP trace analysis, RTP streams, and protocol troubleshooting. Experience integrating with or supporting call routing, rating, and billing systems.
Desirable: Experience with AI/ML or open-source tools applied to VoIP or network analytics. Exposure to containerisation technologies (e.g., Docker) and microservice deployments.
Soft Skills: Strong analytical and troubleshooting skills with a focus on root cause resolution. Excellent verbal and written communication abilities. Positive team player with a collaborative mindset and the ability to work independently. Eagerness to learn and stay up to date with emerging voice and networking technologies.
Education: Bachelor's degree in Telecommunications, Computer Science, or a related technical field preferred. Relevant certifications in VoIP, networking, or Linux administration are a plus.
Salary: Competitive, based on experience and qualifications.
Voip Engineer employer: Contego - Global Talent Solutions
Contact Detail:
Contego - Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voip Engineer
✨Tip Number 1
Familiarise yourself with Asterisk and its various interfaces like AGI, AMI, and ARI. Being able to discuss specific projects or experiences where you've implemented these technologies will show your hands-on expertise.
✨Tip Number 2
Brush up on your knowledge of SIP proxies such as Kamailio and OpenSIPS. Understanding how these systems work and being able to articulate their benefits in a VoIP environment can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with Linux system administration, particularly with Ubuntu, CentOS, and Debian. Highlight any specific challenges you've faced and how you overcame them to demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your scripting abilities in languages like Perl, PHP, Python, and Bash. Be ready to provide examples of how you've used scripts to automate tasks or improve system performance, as this is crucial for the role.
We think you need these skills to ace Voip Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Asterisk, VoIP systems, and Linux environments. Use specific examples of projects you've worked on that relate to the key responsibilities outlined in the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant skills and experiences, particularly in VoIP platform engineering and system support. Show how you can contribute to their ongoing service development.
Highlight Technical Skills: Clearly list your technical skills related to VoIP, SIP networks, and Linux system administration. Include any experience with scripting languages like Perl, PHP, Python, and Bash, as well as familiarity with databases like MySQL and MongoDB.
Showcase Soft Skills: Don't forget to mention your soft skills such as analytical thinking, troubleshooting abilities, and communication skills. Provide examples of how you've worked collaboratively in teams or independently to solve complex problems.
How to prepare for a job interview at Contego - Global Talent Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Asterisk and VoIP systems in detail. Highlight specific projects where you've designed, implemented, or supported telephony solutions, especially those involving SIP proxies and Linux environments.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your troubleshooting abilities. Prepare examples of how you've handled L3 support escalations or resolved critical voice and networking issues, focusing on your analytical approach and the steps you took to restore service.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of TCP/IP, NAT, and firewall technologies related to VoIP. Be ready to discuss how you've used these technologies in past roles, as well as any experience with databases like MySQL or MongoDB.
✨Emphasise Collaboration and Communication
Since this role involves working with cross-functional teams, be sure to highlight your teamwork skills. Share examples of successful collaborations and how your communication style has contributed to project success or problem resolution.
