Business Unit Director (EMEA) - Client Services Director in City of London

Retained and Exclusive role by Contego Business Director We are seeking an experienced and commercially driven Business Director to lead the delivery and growth of a $38M global contract for a Global Outsourced Marketing Execution and Procurement Compan y who proudly celebrates 20 year s of turning bold ideas into meaningful brand experiences — with a +700-strong team across 60 countries worldwide. This role will have overall responsibility for the successful operational and commercial management of the account across 16 markets, leading a team of 35 people with 2 direct reports. The successful candidate will ensure excellence in contract delivery, client satisfaction, financial performance, and strategic growth initiatives. Key Responsibilities Lead the end-to-end delivery of the global contract Manage and develop 2 direct reports and oversee performance across a wider international team of 35 Own forecast vs actual performance management, ensuring strong financial control and accountability Deliver against agreed client KPI’s and KBI’s Drive strategic initiatives focused on harmonisation, operational efficiency, and growth opportunities across markets Build strong senior stakeholder relationships with both internal and client teams Lead monthly business reporting, performance reviews, and governance processes Identify risks, opportunities, and continuous improvement initiatives to enhance service delivery and commercial performance Ideal Candidate Proven experience managing large-scale global accounts or complex client contracts Strong commercial, operational, and strategic leadership capability Experience leading multi-market and cross-functional teams Excellent stakeholder management and client relationship skills Highly analytical with strong forecasting and reporting expertise Ability to operate in a fast-paced, international environment Must be based in London #JR-1