Business Unit Director (EMEA) - Client Services Director in City of London, London

Business Unit Director (EMEA) - Client Services Director in City of London, London

City of London +1 Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Contego - Global Talent Solutions

At a Glance

  • Tasks: Lead a $38M global contract and manage a diverse team across 16 markets.
  • Company: Join a renowned global marketing execution company with 20 years of innovation.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Fast-paced international role based in London with excellent career advancement potential.
  • Why this job: Make a significant impact on client satisfaction and strategic growth initiatives.
  • Qualifications: Proven experience in managing large-scale accounts and strong leadership skills.

The predicted salary is between 80000 - 100000 £ per year.

We are seeking an experienced and commercially driven Business Director to lead the delivery and growth of a $38M global contract for a Global Outsourced Marketing Execution and Procurement Company who proudly celebrates 20 years of turning bold ideas into meaningful brand experiences — with a 700-strong team across 60 countries worldwide. This role will have overall responsibility for the successful operational and commercial management of the account across 16 markets, leading a team of 35 people with 2 direct reports. The successful candidate will ensure excellence in contract delivery, client satisfaction, financial performance, and strategic growth initiatives.

Key Responsibilities

  • Lead the end-to-end delivery of the global contract
  • Manage and develop 2 direct reports and oversee performance across a wider international team of 35
  • Own forecast vs actual performance management, ensuring strong financial control and accountability
  • Deliver against agreed client KPI’s and KBI’s
  • Drive strategic initiatives focused on harmonisation, operational efficiency, and growth opportunities across markets
  • Build strong senior stakeholder relationships with both internal and client teams
  • Lead monthly business reporting, performance reviews, and governance processes
  • Identify risks, opportunities, and continuous improvement initiatives to enhance service delivery and commercial performance

Ideal Candidate

  • Proven experience managing large-scale global accounts or complex client contracts
  • Strong commercial, operational, and strategic leadership capability
  • Experience leading multi-market and cross-functional teams
  • Excellent stakeholder management and client relationship skills
  • Highly analytical with strong forecasting and reporting expertise
  • Ability to operate in a fast-paced, international environment
  • Must be based in London

Locations

City of LondonLondon

Business Unit Director (EMEA) - Client Services Director in City of London, London employer: Contego - Global Talent Solutions

As a leading Global Outsourced Marketing Execution and Procurement Company, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our London office offers exceptional employee growth opportunities, competitive benefits, and the chance to be part of a diverse team dedicated to delivering impactful brand experiences across 16 markets. Join us to make a meaningful difference while advancing your career in a supportive environment that values your contributions.

Contego - Global Talent Solutions

Contact Details:

Contego - Global Talent Solutions Recruitment Team

We think you need these skills to ace Business Unit Director (EMEA) - Client Services Director in City of London, London

Commercial Management
Operational Management
Strategic Leadership
Stakeholder Management
Client Relationship Management
Forecasting
Reporting Expertise