At a Glance
- Tasks: Lead a $38M global contract and manage a diverse team across 16 markets.
- Company: Join a renowned global marketing execution company with 20 years of innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced international role based in London with excellent career advancement potential.
- Why this job: Make a significant impact on client satisfaction and strategic growth initiatives.
- Qualifications: Proven experience in managing large-scale accounts and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced and commercially driven Business Director to lead the delivery and growth of a $38M global contract for a Global Outsourced Marketing Execution and Procurement Company who proudly celebrates 20 years of turning bold ideas into meaningful brand experiences — with a +700-strong team across 60 countries worldwide. This role will have overall responsibility for the successful operational and commercial management of the account across 16 markets, leading a team of 35 people with 2 direct reports. The successful candidate will ensure excellence in contract delivery, client satisfaction, financial performance, and strategic growth initiatives.
Key Responsibilities
- Lead the end-to-end delivery of the global contract
- Manage and develop 2 direct reports and oversee performance across a wider international team of 35
- Own forecast vs actual performance management, ensuring strong financial control and accountability
- Deliver against agreed client KPI’s and KBI’s
- Drive strategic initiatives focused on harmonisation, operational efficiency, and growth opportunities across markets
- Build strong senior stakeholder relationships with both internal and client teams
- Lead monthly business reporting, performance reviews, and governance processes
- Identify risks, opportunities, and continuous improvement initiatives to enhance service delivery and commercial performance
Ideal Candidate
- Proven experience managing large-scale global accounts or complex client contracts
- Strong commercial, operational, and strategic leadership capability
- Experience leading multi-market and cross-functional teams
- Excellent stakeholder management and client relationship skills
- Highly analytical with strong forecasting and reporting expertise
- Ability to operate in a fast-paced, international environment
- Must be based in London
Business Unit Director (EMEA) - Client Services Director employer: Contego - Global Talent Solutions
As a leading Global Outsourced Marketing Execution and Procurement Company, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our London office offers exceptional employee growth opportunities, competitive benefits, and the chance to be part of a diverse team dedicated to delivering impactful brand experiences across 16 markets. Join us to make a meaningful difference while advancing your career in a supportive environment that values your contributions.
Contact Details:
Contego - Global Talent Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Unit Director (EMEA) - Client Services Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Unit Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing large-scale global accounts. This will help you showcase your fit for the role and impress those senior stakeholders.
✨Tip Number 3
Practice your pitch! Be ready to discuss your achievements in operational management and client satisfaction. Highlight specific examples where you've driven strategic initiatives and improved performance, as this is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Unit Director (EMEA) - Client Services Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the job description. Highlight your experience in managing large-scale global accounts and leading cross-functional teams, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Business Unit Director role. Share examples of how you've driven strategic initiatives and built strong stakeholder relationships.
Showcase Your Achievements:Quantify your successes wherever possible. Whether it's improving client satisfaction or achieving financial targets, we want to see how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Contego - Global Talent Solutions
✨Know Your Numbers
As a Business Unit Director, you'll need to demonstrate your financial acumen. Brush up on key metrics related to contract delivery and client KPIs. Be ready to discuss how you've managed budgets and forecasts in previous roles.
✨Showcase Leadership Experience
This role involves leading a team of 35 people, so highlight your leadership skills. Prepare examples of how you've developed teams and managed performance. Think about specific challenges you've faced and how you overcame them.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their market position and challenges. During the interview, be prepared to discuss how you would enhance client satisfaction and drive strategic growth initiatives.
✨Build Rapport with Stakeholders
Strong stakeholder management is crucial for this role. Practice how you would approach building relationships with both internal teams and clients. Think of examples where you've successfully navigated complex stakeholder dynamics.
