At a Glance
- Tasks: Drive digital transformation by improving operational efficiency and automating processes.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Exciting chance to work with cutting-edge technology and make a real impact.
- Why this job: Be at the forefront of automation and data analysis in a dynamic environment.
- Qualifications: Experience in data analysis, automation tools, and project management required.
The predicted salary is between 40000 - 50000 £ per year.
The Operational Efficiency and Automation Specialist plays a critical role in driving the Clients' Credit's digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross‑functional collaboration to improve operational efficiency and create customer‑centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by 2027, evaluating modern alternative tools, and transitioning processes seamlessly.
The successful candidate will work closely with MBC Departments, Compliance, Product, and Engineering teams to identify, implement, and maintain efficient processes, ensuring Salesforce and other core systems are leveraged to their full potential.
- Data Analysis & Visualisation: Proven ability to analyse operational data, identify trends, and extract actionable insights. Proficiency in SQL and data visualisation tools (specifically Power BI).
- ETL & Data Migration Experience: Experience working with ETL (Extract, Transform, Load) processes. Hands‑on experience with Alteryx (or a strong understanding of how to audit and migrate Alteryx workflows to other modern tools) is highly desirable.
- Automation & Low‑Code Development: Hands‑on experience implementing workflow automation and business applications using Power Automate, Power Apps, or similar tools.
- Salesforce Familiarity: Experience working with Salesforce, including extracting data, understanding Salesforce object structures, running reports, or integrating Salesforce with external databases and automation tools.
- Process Mapping & Problem Solving: Strong understanding of process optimisation methodologies and experience documenting workflows.
- Project Management: Proven ability to manage projects from inception to completion specifically time‑bound migration or systems‑transition projects.
- Communication & Collaboration: Excellent communication skills, with the ability to translate complex technical, migration, or data concepts to non‑technical operational stakeholders.
Preferred Skills & Experience:
- Direct experience leading a software decommissioning or tool‑migration project.
- Experience with Python or R for advanced data analysis and ETL scripting.
- Experience working with Big Data environments and cloud‑based platforms (e.g., Microsoft Azure, Google Cloud Platform).
- Salesforce Administrator or Developer certifications (or equivalent hands‑on experience configuring Salesforce flows).
- Experience working within a regulated financial services environment (e.g., previous Client Credit or similar).
Experience Required:
- Principle Duties:
- Alteryx Migration & Tool Evaluation (Key Strategic Project): Lead the audit, decommissioning, and migration of legacy Alteryx workflows by 2027. Evaluate modern alternative solutions (e.g., Power Platform, Python, SQL, or other ETL tools), design the transition roadmap, and execute the migration of data pipelines to ensure zero business disruption.
- Data Analysis & Insight Generation: Analyse operational data (including Salesforce and other core platform data) to identify trends, patterns, and areas for improvement. Develop data‑driven recommendations for process optimisation. Create and maintain reports and dashboards (primarily in Power BI) to visualise key performance indicators (KPIs).
- Automation Solution Development & Implementation: Design, develop, and implement automation solutions (using Power Automate, Power Apps, or similar low‑code tools) to streamline operational processes. Integrate these solutions with core platforms like Salesforce to automate manual data entry and system updates.
- Process Optimisation & Re‑engineering: Identify and eliminate inefficiencies in operational processes. Partner with business units to map, develop, and implement improved workflows, documenting changes and training staff as needed.
- AI Tool Optimisation & Support: Provide expert support and training to operational teams on the effective use of existing AI tools. Develop training materials, troubleshoot issues, and track user adoption.
- Cross‑Functional Collaboration & Data Governance: Collaborate closely with Product, Engineering, and Compliance teams to support the deployment of new AI and automation projects. Ensure data quality, accuracy, and compliance with relevant regulations during migrations and integrations.
Operational Efficiency and Automation Specialist in Manchester employer: Contechs
As an Operational Efficiency and Automation Specialist at our Manchester Business Centre, you will be part of a dynamic team driving digital transformation in a collaborative and innovative work environment. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth through hands-on experience with cutting-edge technologies and cross-functional projects. Join us to make a meaningful impact while enjoying the unique advantages of working in the vibrant city of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Efficiency and Automation Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operational efficiency and automation. We suggest doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve improved processes or implemented automation. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operational Efficiency and Automation Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Efficiency and Automation Specialist role. Highlight your experience with data analysis, automation tools, and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about operational efficiency and how your background makes you a great fit for our team. Don’t forget to mention specific tools and methodologies you’ve used that relate to the job description.
Showcase Your Technical Skills:Since this role involves a lot of technical work, be sure to showcase your proficiency in SQL, Power BI, and any automation tools like Power Automate. We love seeing candidates who can demonstrate their hands-on experience with these technologies!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. Let’s get your application in!
How to prepare for a job interview at Contechs
✨Know Your Tools Inside Out
Make sure you’re well-versed in the tools mentioned in the job description, especially SQL, Power BI, and any automation platforms like Power Automate. Be ready to discuss your hands-on experience with these tools and how you've used them to drive operational efficiency.
✨Showcase Your Data Analysis Skills
Prepare to demonstrate your ability to analyse data and extract actionable insights. Bring examples of past projects where you identified trends or improved processes through data analysis. This will show that you can contribute to the company's digital transformation goals.
✨Be Ready for Problem-Solving Scenarios
Expect to face some problem-solving questions during the interview. Think about specific challenges you've encountered in previous roles, particularly related to process optimisation or tool migration, and how you overcame them. This will highlight your critical thinking and project management skills.
✨Communicate Clearly and Collaboratively
Since this role involves cross-functional collaboration, practice explaining complex technical concepts in simple terms. Be prepared to discuss how you've worked with different teams in the past and how you can bridge the gap between technical and non-technical stakeholders.
