At a Glance
- Tasks: Join a dynamic team to enhance vehicle quality and customer experience through innovative engineering.
- Company: Leading automotive engineering firm focused on world-class vehicle refinement.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact on vehicle performance and customer satisfaction in the automotive industry.
- Qualifications: Experience in automotive engineering, strong problem-solving skills, and data analysis capabilities.
The predicted salary is between 40500 - 49500 £ per year.
An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience. This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery. You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception.
The Role
- Define and deliver vehicle refinement targets across multiple programmes
- Conduct whole-vehicle testing, identifying and diagnosing issues
- Lead root cause investigations and drive robust, permanent solutions
- Work cross-functionally with Design, Manufacturing, Supplier Quality, and Programme teams
- Use data-driven analysis to resolve issues arising from:
- Manufacturing
- Fleet and durability testing
- Warranty returns and IQS data
Key Responsibilities
- Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes
- Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes
- Analyse complex datasets and translate findings into actionable engineering solutions
- Drive issue resolution through cross-functional teams and supplier engagement
- Support vehicle testing activities and validation programmes
- Present findings and recommendations to senior stakeholders
- Contribute to continuous improvement of vehicle refinement and quality standards
Skills & Experience
Essential
- Proven experience in automotive engineering, ideally within NVH or vehicle refinement
- Strong problem-solving capability using tools such as: 8D, Root Cause Analysis, Fishbone, FTA, 5 Whys, PDCA
- Ability to lead cross-functional teams to deliver solutions
- Experience analysing data and driving clear, evidence-based decisions
- Strong communication and stakeholder management skills
- Ability to work independently in a fast-paced environment
- Full UK driving licence
Desirable
- Knowledge of Squeak & Rattle or Water/Air Ingress
- Understanding of automotive manufacturing processes
- Experience with vehicle testing and validation
- Intermediate skills in Excel and PowerPoint
Personal Profile
We're looking for someone who:
- Is proactive, driven, and solution-focused
- Has a strong growth mindset and willingness to learn
- Can confidently influence and engage stakeholders at all levels
- Works collaboratively and thrives in a cross-functional environment
- Is passionate about delivering high-quality customer experiences
Customer Attributes Engineer - NVH & Vehicle Refinement employer: Contechs
Contechs is an exceptional employer, offering a dynamic work environment in the heart of the West Midlands. With a strong focus on employee growth and development, we provide comprehensive support through our in-house Contractor Care Team, ensuring that our team members thrive both personally and professionally. Join us to be part of a collaborative culture that values innovation and excellence in the automotive sector.
