At a Glance
- Tasks: Lead vehicle refinement projects, ensuring top-notch quality and customer satisfaction.
- Company: Join a leading automotive engineering team focused on innovation and excellence.
- Benefits: Gain hands-on experience in a dynamic environment with growth opportunities.
- Other info: Collaborate with industry experts and work on cutting-edge vehicle programmes.
- Why this job: Make a real impact on vehicle quality and customer experience.
- Qualifications: Experience in automotive engineering and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience. This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery. You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception.
As a Vehicle Refinement Engineer, you will work across the full vehicle lifecycle - from early concept development through launch and into in-service performance. You will:
- Define and deliver vehicle refinement targets across multiple programmes
- Conduct whole-vehicle testing, identifying and diagnosing issues
- Lead root cause investigations and drive robust, permanent solutions
- Work cross-functionally with Design, Manufacturing, Supplier Quality, and Programme teams
- Use data-driven analysis to resolve issues arising from: Manufacturing Fleet and durability testing Warranty returns and IQS data
This is a highly visible role where your work will directly influence the customer experience, ensuring vehicles are free from unwanted noise and ingress issues.
Key Responsibilities
- Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes
- Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes
- Analyse complex datasets and translate findings into actionable engineering solutions
- Drive issue resolution through cross-functional teams and supplier engagement
- Support vehicle testing activities and validation programmes
- Present findings and recommendations to senior stakeholders
- Contribute to continuous improvement of vehicle refinement and quality standards
Skills & Experience
Essential
- Proven experience in automotive engineering, ideally within NVH or vehicle refinement
- Strong problem-solving capability using tools such as: 8D Root Cause Analysis Fishbone, FTA, 5 Whys, PDCA
- Ability to lead cross-functional teams to deliver solutions
- Experience analysing data and driving clear, evidence-based decisions
- Strong communication and stakeholder management skills
- Ability to work independently in a fast-paced environment
- Full UK driving licence
Desirable
- Knowledge of Squeak & Rattle or Water/Air Ingress
- Understanding of automotive manufacturing processes
- Experience with vehicle testing and validation
- Intermediate skills in Excel and PowerPoint
Personal Profile
We're looking for someone who:
- Is proactive, driven, and solution-focused
- Has a strong growth mindset and willingness to learn
- Can confidently influence and engage stakeholders at all levels
- Works collaboratively and thrives in a cross-functional environment
- Is passionate about delivering high-quality customer experiences
Why Apply?
- Work on cutting-edge vehicle programmes within a leading automotive environment
- Directly impact vehicle quality and customer satisfaction
- Collaborate with industry experts across engineering, manufacturing, and suppliers
- Opportunity to develop within a high-profile and technically challenging role
Customer Attributes Engineer - NVH & Vehicle Refinement in Solihull employer: Contechs Consulting
Join a leading automotive engineering team in Solihull, where you will have the opportunity to work on cutting-edge vehicle programmes that directly impact customer satisfaction and brand perception. Our collaborative work culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development within a high-profile role. With a focus on delivering world-class vehicle quality, we are committed to supporting our employees in achieving their career aspirations while enjoying a dynamic and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Attributes Engineer - NVH & Vehicle Refinement in Solihull
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working in NVH or vehicle refinement. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience with problem-solving methodologies like 8D and Root Cause Analysis. Include case studies or examples of how you've tackled Squeak & Rattle issues in the past. This will make you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions related to vehicle refinement and NVH. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your impact clearly.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your passion for delivering high-quality customer experiences and your ability to work collaboratively across teams.
We think you need these skills to ace Customer Attributes Engineer - NVH & Vehicle Refinement in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Refinement Engineer role. Highlight your experience in NVH and vehicle refinement, and don’t forget to mention any relevant problem-solving methodologies you’ve used. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about vehicle quality and customer experience. Share specific examples of how you’ve tackled Squeak & Rattle or water ingress issues in the past. Let us know why you’d be a great fit for our team!
Showcase Your Problem-Solving Skills:In your application, make sure to highlight your problem-solving capabilities. Mention the tools you’ve used, like 8D or Root Cause Analysis, and provide examples of how you’ve led cross-functional teams to deliver solutions. We love seeing evidence-based decision-making!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. Don’t miss out on this exciting opportunity to join our team!
How to prepare for a job interview at Contechs Consulting
✨Know Your NVH Basics
Make sure you brush up on your knowledge of Noise, Vibration, and Harshness (NVH) principles. Be ready to discuss how these factors impact vehicle refinement and customer experience. Having specific examples from your past work can really help demonstrate your expertise.
✨Master Problem-Solving Methodologies
Familiarise yourself with structured problem-solving tools like 8D and Root Cause Analysis. Be prepared to share instances where you've successfully applied these methods to resolve issues, especially in relation to Squeak & Rattle or water ingress problems.
✨Data-Driven Decision Making
Since the role involves analysing complex datasets, practice explaining how you've used data to drive decisions in previous projects. Bring along examples of how your analysis led to actionable solutions, as this will show your analytical skills and attention to detail.
✨Engage with Stakeholders
Communication is key! Think about how you've influenced stakeholders in the past and be ready to discuss your approach. Highlight any experiences where you collaborated with cross-functional teams to deliver results, as this aligns perfectly with the job's requirements.