At a Glance
- Tasks: Join a dynamic team to enhance vehicle quality and customer experience through innovative engineering solutions.
- Company: Leading automotive engineering firm focused on world-class vehicle refinement.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Collaborate with industry experts and thrive in a fast-paced, supportive atmosphere.
- Why this job: Make a real impact on vehicle performance and customer satisfaction in a cutting-edge environment.
- Qualifications: Experience in automotive engineering, strong problem-solving skills, and a passion for quality.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience. This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery. You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception.
The Role
As a Vehicle Refinement Engineer, you will work across the full vehicle lifecycle - from early concept development through launch and into in-service performance. You will:
- Define and deliver vehicle refinement targets across multiple programmes
- Conduct whole-vehicle testing, identifying and diagnosing issues
- Lead root cause investigations and drive robust, permanent solutions
- Work cross-functionally with Design, Manufacturing, Supplier Quality, and Programme teams
- Use data-driven analysis to resolve issues arising from:
- Manufacturing
- Fleet and durability testing
- Warranty returns and IQS data
This is a highly visible role where your work will directly influence the customer experience, ensuring vehicles are free from unwanted noise and ingress issues.
Key Responsibilities
- Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes
- Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes
- Analyse complex datasets and translate findings into actionable engineering solutions
- Drive issue resolution through cross-functional teams and supplier engagement
- Support vehicle testing activities and validation programmes
- Present findings and recommendations to senior stakeholders
- Contribute to continuous improvement of vehicle refinement and quality standards
Skills & Experience
Essential
- Proven experience in automotive engineering, ideally within NVH or vehicle refinement
- Strong problem-solving capability using tools such as:
- 8D
- Root Cause Analysis
- Fishbone, FTA, 5 Whys, PDCA
- Ability to lead cross-functional teams to deliver solutions
- Experience analysing data and driving clear, evidence-based decisions
- Strong communication and stakeholder management skills
- Ability to work independently in a fast-paced environment
- Full UK driving licence
Desirable
- Knowledge of Squeak & Rattle or Water/Air Ingress
- Understanding of automotive manufacturing processes
- Experience with vehicle testing and validation
- Intermediate skills in Excel and PowerPoint
Personal Profile
We're looking for someone who:
- Is proactive, driven, and solution-focused
- Has a strong growth mindset and willingness to learn
- Can confidently influence and engage stakeholders at all levels
- Works collaboratively and thrives in a cross-functional environment
- Is passionate about delivering high-quality customer experiences
Why Apply?
- Work on cutting-edge vehicle programmes within a leading automotive environment
- Directly impact vehicle quality and customer satisfaction
- Collaborate with industry experts across engineering, manufacturing, and suppliers
- Opportunity to develop within a high-profile and technically challenging role
Customer Attributes Engineer - NVH & Vehicle Refinement employer: Contechs Consulting Ltd
Join a leading automotive engineering team in Solihull, where you will have the opportunity to work on cutting-edge vehicle programmes that directly impact customer satisfaction and vehicle quality. Our collaborative work culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development within a high-profile role. With a focus on delivering world-class vehicle refinement, we are committed to supporting our employees in achieving their career aspirations while working alongside industry experts.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Attributes Engineer - NVH & Vehicle Refinement
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working in NVH and vehicle refinement. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with problem-solving methodologies like 8D and Root Cause Analysis. Bring this along to interviews to demonstrate your hands-on approach and analytical skills.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of Squeak & Rattle and Water Ingress issues. Be ready to discuss how you’ve tackled similar challenges in the past and how you can contribute to improving vehicle quality and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Customer Attributes Engineer - NVH & Vehicle Refinement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Refinement Engineer role. Highlight your experience in NVH and vehicle refinement, and don’t forget to mention any relevant problem-solving methodologies you’ve used. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about vehicle quality and customer experience. Share specific examples of how you’ve tackled Squeak & Rattle or water ingress issues in the past. Let us know why you’d be a great fit for our team!
Showcase Your Problem-Solving Skills:In your application, make sure to highlight your problem-solving capabilities. Mention the tools you’ve used, like 8D or Root Cause Analysis, and provide examples of how you’ve led cross-functional teams to deliver solutions. We love seeing evidence-based decision-making!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better. We can’t wait to hear from you!
How to prepare for a job interview at Contechs Consulting Ltd
✨Know Your NVH Basics
Make sure you brush up on your knowledge of Noise, Vibration, and Harshness (NVH) principles. Be ready to discuss how these factors impact vehicle refinement and customer satisfaction. Having specific examples from your past experience will show that you understand the importance of this role.
✨Master Problem-Solving Methodologies
Familiarise yourself with structured problem-solving tools like 8D and Root Cause Analysis. Be prepared to share instances where you've successfully applied these methods to resolve issues in previous projects. This will demonstrate your analytical skills and ability to drive solutions.
✨Data-Driven Decision Making
Since the role involves analysing complex datasets, come equipped with examples of how you've used data to inform decisions. Whether it's from warranty returns or testing results, showing your ability to translate data into actionable insights will impress the interviewers.
✨Engage with Stakeholders
Highlight your communication skills by discussing how you've effectively engaged with cross-functional teams and stakeholders in the past. Prepare to talk about how you’ve influenced decisions and driven collaboration, as this is key to succeeding in a role that impacts customer experience.
