Customer Relationship Specialist - Dealership in Brentwood

Customer Relationship Specialist - Dealership in Brentwood

Brentwood Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Contechs Consulting Limited

At a Glance

  • Tasks: Support automotive clients by managing IT systems and dealer management processes.
  • Company: Join a leading automotive OEM with a focus on innovation.
  • Benefits: Long-term contract, competitive pay, overtime opportunities, and career development.
  • Other info: On-site role in Brentwood, Essex with a dynamic team environment.
  • Why this job: Be at the forefront of automotive technology and enhance customer relationships.
  • Qualifications: Experience with IT systems and dealer management is essential.

The predicted salary is between 36000 - 60000 £ per year.

Looking for a new position on a long‑term rolling contract in Essex? We’re seeking a Customer Relationship Specialist – Dealership with IT and dealer management systems experience to support our automotive OEM client.

Base 37.5 hours per week, overtime available at premium rates after 12 weeks.

Location: South East Region of the UK – Brentwood, Essex (on‑site at the production plant).

Position Description:

  • Excellent understanding of IT systems.
  • Experience with dealer management systems.
  • Coordinate the website and support managers’ requests.
  • Key integration with other dealerships and markets.
  • Implement new IT system and ensure everything works.
  • Support concerns and issues that arise on the website.
  • Constant use of databases and understanding roadmap items.
  • Liaise with offshore teams – follow up with their market rates and assist with the website and database.

Customer Relationship Specialist - Dealership in Brentwood employer: Contechs Consulting Limited

Join a dynamic team at our client's busy site in Warley, where you will play a crucial role as a Customer Relations Specialist in the automotive industry. The company fosters a collaborative work culture that values employee growth and development, offering training opportunities and support for career advancement. With a focus on innovation and excellence, this employer provides a rewarding environment for those looking to make a meaningful impact in their role.

Contechs Consulting Limited

Contact Details:

Contechs Consulting Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Relationship Specialist - Dealership in Brentwood

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Customer Relationship Specialist role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Get familiar with the latest IT systems and dealer management tools. Brush up on your skills and maybe even take a quick online course. Showing that you're up-to-date with tech will make you stand out when chatting with potential employers.

Tip Number 3

When you land an interview, come prepared with questions about their current IT systems and how they integrate with other dealerships. This shows you're genuinely interested and ready to jump in and make an impact from day one.

Tip Number 4

Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Customer Relationship Specialist - Dealership in Brentwood

Customer Relationship Management
IT Systems Understanding
Dealer Management Systems Experience
Website Coordination
Database Management
Issue Resolution
Cross-Functional Liaison

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Specialist role. Highlight your experience with IT systems and dealer management systems, as these are key for us. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific experiences that relate to coordinating websites and supporting managers' requests, as these are crucial for us.

Showcase Your Problem-Solving Skills:In your application, don’t forget to mention any instances where you've successfully resolved issues, especially related to IT systems or databases. We love candidates who can think on their feet and tackle challenges head-on!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Contechs Consulting Limited

Know Your IT Systems

Make sure you brush up on your knowledge of IT systems and dealer management systems. Be ready to discuss specific examples of how you've used these systems in previous roles, as this will show your potential employer that you have the technical know-how they’re looking for.

Showcase Your Coordination Skills

Since the role involves coordinating website support and liaising with managers, prepare to share instances where you've successfully managed similar tasks. Highlight your ability to juggle multiple requests and ensure everything runs smoothly, as this is crucial for the position.

Understand the Company’s Needs

Research the automotive OEM client and their specific needs. Understanding their market and how your role fits into their operations will demonstrate your commitment and help you answer questions more effectively during the interview.

Prepare for Team Collaboration Questions

Given that you'll be liaising with offshore teams, think about your past experiences working in diverse teams. Be ready to discuss how you’ve handled communication challenges and ensured everyone was on the same page, as this will be key to succeeding in the role.