At a Glance
- Tasks: Lead the planning and execution of a prestigious global Congress for consumer rights.
- Company: Consumers International, a leader in global consumer advocacy.
- Benefits: Remote work options, competitive salary, and the chance to make a real impact.
- Other info: Join a dynamic team and contribute to a high-profile event with global significance.
- Why this job: Be at the forefront of consumer rights advocacy and shape a significant global event.
- Qualifications: Strong project management, relationship building, and negotiation skills required.
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions. Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators. The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past. This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement.
Key Responsibilities
- Project Management
- Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators.
- Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals.
- Manage the Congress budget, including oversight of host government allocations and financial reporting.
- Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams.
- Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed.
- Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events.
- Relationship management and negotiation
- Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise.
- Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget.
- Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners.
- Event logistics and delivery
- Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience.
- Lead onsite event management, troubleshooting and issue resolution during Congress delivery.
- Event systems and governance
- Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting.
- Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems.
- Participant experience and organisational leadership
- Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams.
- Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership.
- Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme.
- Carry out additional responsibilities related to Congress delivery and organisational priorities as required.
Remote working/work at home options are available for this role.
Lead, Flagship Events employer: Consumers International
Consumers International is an exceptional employer, offering a unique opportunity to lead the prestigious Global Congress in 2027, a pivotal event for global consumer rights advocacy. With a strong emphasis on employee growth, collaboration, and innovation, our work culture fosters creativity and inclusivity, ensuring that every team member plays a vital role in shaping impactful events. Located in a dynamic environment, we provide flexible remote working options, competitive benefits, and the chance to engage with influential leaders and stakeholders, making this a truly rewarding career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Lead, Flagship Events
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for consumer rights and event management shine through. Share your ideas and vision for impactful events – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the organisation and its past events. Be ready to discuss how your skills can help deliver a successful Congress. Tailor your responses to show you understand their mission and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our mission at Consumers International.
We think you need these skills to ace Lead, Flagship Events
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for consumer rights and event management shine through. We want to see how much you care about making a difference and how that aligns with our mission at Consumers International.
Tailor Your Experience:Make sure to highlight your relevant experience in project management and event delivery. We’re looking for someone who can demonstrate their skills in leading major events, so be specific about your past successes and how they relate to the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re the right fit for the Lead, Flagship Events position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Consumers International
✨Know Your Congress Inside Out
Before the interview, dive deep into the details of the previous Congress events. Familiarise yourself with the key themes, participant feedback, and logistical challenges faced. This will not only show your genuine interest but also help you discuss how you can contribute to making the 2027 Congress even more impactful.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of past events you've managed. Highlight your ability to create comprehensive project plans, manage budgets, and meet tight deadlines. Use metrics to demonstrate your success, such as participant satisfaction ratings or budget adherence.
✨Build Rapport with Stakeholders
Since relationship management is key for this role, prepare to talk about your experience in building and maintaining relationships with senior stakeholders. Share anecdotes that illustrate your negotiation skills and how you've resolved conflicts or issues in past events.
✨Emphasise Your Leadership Style
The role requires strong leadership and coordination skills. Be prepared to discuss your leadership style and how you motivate teams. Think of examples where you successfully mobilised a team towards a common goal, especially in high-pressure situations.
