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For Companies At a Glance
- Tasks: Lead customer experience and build relationships in a dynamic retail environment.
- Company: Join Consumer Cellular, a trusted wireless provider for over 4 million subscribers.
- Benefits: Enjoy competitive pay, health insurance, and a generous 401(k) match.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
- Qualifications: Retail management experience and a passion for wireless technology are essential.
- Other info: Flexible hours and excellent career growth opportunities await you.
The predicted salary is between 30000 - 39000 £ per year.
We are looking to build a team of outstanding relationship builders and wireless technology experts. In this role you will lead the customer experience, remove obstacles, and drive guest satisfaction in a retail environment.
What You Do In This Role
- Brand Ambassador – Create a welcoming store environment that reflects our core value of Happy Employee – Happy Customer.
- Relationship Builder – Build relationships with guests, teammates, and field leadership through active listening and problem solving.
- Product and Services Expert – Translate wireless technology into clear conversations after world‑class training.
- Obstacle Remover – Make decisive decisions, resolve escalations, and ensure the team has the tools needed for success.
What You Need To Win In This Role
- High school diploma or equivalent.
- At least 2 years of retail management experience (keyholder) in a customer‑facing environment.
- At least 1 year of sales and customer service experience in the wireless industry.
- Experience operating a POS system with accurate transactions.
- Proficiency with MS Office (Word, Excel, PowerPoint).
Schedule and Attendance
Retail store open 6–7 days a week; hours typically 9 a.m.–6 p.m.
Physical Requirements
Ability to bend, stoop, reach, twist, lift, push, pull, walk, and stand for extended periods. Perform light cleaning tasks such as dusting, counter cleaning, and garbage disposal.
About Consumer Cellular
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. We are an AARP partner, trusted by over 4 million subscribers, and ranked #1 in customer service within our industry. Our network coverage and customer satisfaction are the highest among U.S. wireless carriers.
Pay & Benefits Data
- Minimum Salary: $42,000
- Maximum Salary: $52,500
- Benefits include:
- Competitive base pay with shift differential, overtime, and bonus potential.
- Medical, dental, and vision insurance (company‑paid for full‑time employees).
- 401(k) with 100% company match up to 6% of pay.
- Discounted Consumer Cellular wireless plan for employees.
- Paid time off after a 30‑day waiting period.
- 6 company‑paid holidays plus 16 floating holiday hours per year.
- Flexible Spending Accounts for health and dependent care.
- Life and AD&D, long‑term disability, and employee assistance program (company‑paid).
- Education reimbursement and employee rewards program.
- Accrue up to 40 hours in the first year for hourly positions and up to 120 hours for salaried positions.
Pre‑employment background check and drug screen is required.
Job Details:
- Primary Location: Irmo, SC
- Position Type: Retail Management
- Schedule: Full‑time
- Travel: No
- Posting Date: December 18 2025
- Unposting Date: January 23 2026
Senior Wireless Sales Expert - Irmo, SC employer: Consumer Cellular, Inc.
Contact Detail:
Consumer Cellular, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Wireless Sales Expert - Irmo, SC
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your relationship-building skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident in demonstrating your ability to connect with guests and resolve issues on the spot.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Think about what it means to be a brand ambassador and how you can contribute to creating a welcoming environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Wireless Sales Expert - Irmo, SC
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management and customer service. We’re looking for relationship builders, so share specific examples of how you've created positive customer experiences in the past.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Senior Wireless Sales Expert role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Consumer Cellular, Inc.
✨Know Your Wireless Stuff
Make sure you brush up on the latest wireless technology trends and Consumer Cellular's offerings. Being able to translate complex tech into simple terms will show that you're not just a sales expert, but also a product guru.
✨Show Off Your Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Think about times when you actively listened to customers or resolved conflicts. This will demonstrate your ability to create a welcoming environment and drive guest satisfaction.
✨Be Ready to Problem Solve
Expect questions that assess your decision-making skills. Have a few scenarios in mind where you successfully removed obstacles for customers or your team. This will highlight your proactive approach and ability to handle escalations.
✨Dress the Part
Since this role is in retail, make sure you dress professionally yet comfortably. A smart appearance can set a positive tone for the interview and reflect your understanding of the brand's values.
