At a Glance
- Tasks: Support e-commerce growth and optimise the online customer experience for a premium fashion brand.
- Company: Join a leading fashion brand with a focus on digital innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with exciting challenges and a chance to make an impact.
- Why this job: Be part of a team that shapes the future of online fashion shopping.
- Qualifications: Experience in e-commerce, strong attention to detail, and a passion for fashion.
The predicted salary is between 35000 - 45000 £ per year.
This is an exciting opportunity to join a premium fashion brand as an E-commerce Executive, supporting the growth and optimisation of the digital business. Working closely with the Head of E-commerce, you will play a key role in delivering a seamless online customer experience, driving website performance, and supporting digital marketing initiatives across multiple channels. The role is ideal for someone with hands-on e-commerce experience, strong attention to detail, and a passion for fashion, digital growth, and customer experience.
Key Responsibilities
- E-commerce & Website Management
- Support the day-to-day trading and optimisation of the Shopify website to improve customer experience and conversion.
- Manage product uploads, merchandising, homepage updates, landing pages, and ongoing site maintenance.
- Ensure product imagery, copy, and digital assets are accurate, consistent, and aligned with brand standards.
- Monitor website performance and support reporting on key e-commerce metrics including traffic, conversion, and customer behaviour.
- Customer Experience
- Oversee customer service across email and online chat, ensuring a premium and responsive customer experience.
- Manage returns and exchanges, resolving escalated customer issues efficiently.
- Identify opportunities to improve customer retention, satisfaction, and the overall online journey.
- Social Media & Digital Marketing
- Support the planning and execution of social media activity across Instagram, TikTok, LinkedIn, Facebook, and X.
- Create, schedule, and publish engaging content aligned with brand and commercial objectives.
- Manage community engagement and monitor trends, competitor activity, and platform insights.
Required Experience & Skills
- Previous experience in an E-commerce Executive or similar digital/e-commerce role.
- Strong working knowledge of Shopify and e-commerce platforms.
- Experience managing website content, merchandising, and digital assets.
- Understanding of e-commerce KPIs and online trading performance.
- Experience with social media management and content scheduling tools.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Commercial awareness and a proactive, solution-focused mindset.
- Interest in fashion, luxury, or outerwear brands is highly desirable.
Senior E-Commerce Executive employer: Consumer Additions and Consumer Exec
Join a leading premium fashion brand that values creativity and innovation, offering a vibrant work culture where your contributions directly impact the digital landscape. With a focus on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with passionate professionals in a dynamic environment. Located in a thriving area, this role not only provides a competitive salary but also the unique advantage of being part of a brand that prioritises customer experience and digital excellence.
Contact Details:
Consumer Additions and Consumer Exec Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior E-Commerce Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Consumer Additions and Consumer Exec are looking for when hiring for a Senior E-Commerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Consumer Additions and Consumer Exec for the Senior E-Commerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Consumer Additions and Consumer Exec as a Senior E-Commerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Consumer Additions and Consumer Exec’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior E-Commerce Executive.
We think you need these skills to ace Senior E-Commerce Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Consumer Additions and Consumer Exec, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Consumer Additions and Consumer Exec's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Consumer Additions and Consumer Exec. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Consumer Additions and Consumer Exec
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Consumer Additions and Consumer Exec uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Consumer Additions and Consumer Exec. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
