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- Tasks: Process orders, manage customer support, and coordinate deliveries in a fast-paced environment.
- Company: Respected alcohol business with a collaborative and supportive team culture.
- Benefits: Generous discounts, healthcare scheme, pension, and WSET training opportunities.
- Why this job: Join a dynamic team and make a real impact in the premium drinks industry.
- Qualifications: 1 year of admin/customer service experience and proficiency in Microsoft Office.
- Other info: Immediate start available with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A well-established and highly respected alcohol business is looking for a confident and capable Administrator to join their Wholesale Customer Services team based in south London. This is a pivotal role within the team, providing first-class administrative and customer support, with primary responsibility for inbound order processing. You will be at the heart of operations - ensuring orders are processed accurately, deliveries are scheduled seamlessly, and customers receive an outstanding service experience from start to finish.
You will be responsible for:
- Processing sales orders using Microsoft Dynamics
- Providing accurate and timely administrative, sales and customer service support
- Booking couriers and coordinating with warehouse and logistics teams
- Monitoring deliveries and resolving courier issues
- Managing inbound calls and emails
- Raising invoices, credits and statements, liaising with finance
- Maintaining customer pricing and ensuring ERP/CRM data accuracy
- Supporting wider administrative tasks including Excel reporting and data processing
- Assisting cross-departmentally during peak periods (especially Christmas)
We are looking for someone who is:
- A calm, level-headed team player
- Highly organised with exceptional attention to detail
- Confident juggling multiple priorities in a fast-paced environment
- An excellent communicator
- Experienced in administration/customer service (minimum 1 year)
- Proficient in Microsoft Office
- Experienced with Microsoft Dynamics/Navision or similar ERP
If you enjoy multi-tasking, take pride in accuracy, and bring positive energy to everything you do, you will fit right in.
The Package:
- 40 hours per week, Monday–Friday (occasional weekends may be required)
- Immediate start available
- 1-year fixed term contract (maternity cover)
- Pension scheme
- Generous alcohol & food discounts
- Opportunity for WSET training
- Access to healthcare scheme
- High Street discounts
This is a fantastic opportunity to join a collaborative, supportive team within a premium drinks business that values professionalism, passion, and precision. If you are ready to bring your organisational expertise and customer-first mindset to a dynamic wholesale environment, we would love to hear from you.
Wholesale Representative in London employer: Consumer Additions and Consumer Exec
Contact Detail:
Consumer Additions and Consumer Exec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Representative in London
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Wholesale Representative, you'll need to juggle multiple priorities and communicate effectively. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our fantastic team in the wholesale environment.
We think you need these skills to ace Wholesale Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin and customer service experience, especially if you've worked with Microsoft Dynamics or similar ERP systems.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you're the perfect fit for the Wholesale Representative role. Mention your attention to detail and ability to juggle multiple tasks, as these are key for this position.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our supportive team.
How to prepare for a job interview at Consumer Additions and Consumer Exec
✨Know Your Stuff
Before the interview, make sure you’re familiar with Microsoft Dynamics and any other ERP systems mentioned in the job description. Brush up on your knowledge of order processing and customer service best practices, as these will likely come up during the conversation.
✨Showcase Your Organisation Skills
Since this role requires exceptional attention to detail and the ability to juggle multiple priorities, prepare examples from your past experience where you successfully managed several tasks at once. Be ready to discuss how you stay organised in a fast-paced environment.
✨Communicate Clearly
As an excellent communicator, you’ll need to demonstrate this in your interview. Practice articulating your thoughts clearly and concisely. Think about how you would handle inbound calls or emails from customers and be prepared to role-play a scenario if asked.
✨Bring Positive Energy
The company values a positive attitude, so let your enthusiasm shine through during the interview. Share your passion for customer service and how you can contribute to creating an outstanding service experience for customers. A friendly demeanour can go a long way!
