At a Glance
- Tasks: Lead e-commerce strategies and optimise online performance for a premium apparel brand.
- Company: Join a growing premium apparel scale-up in Central London.
- Benefits: Enjoy a competitive salary, flexible working, and a vibrant team culture.
- Other info: Fast-paced environment with opportunities for professional development and collaboration.
- Why this job: Make a real impact on customer experiences and drive commercial growth in digital retail.
- Qualifications: 3+ years in e-commerce with a passion for digital trading and customer experience.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced E-Commerce Manager to join a growing premium apparel brand. This role will take ownership of the day-to-day trading, optimisation, and performance of the global e-commerce platform, ensuring a seamless customer journey while driving commercial growth.
Working closely with digital, marketing, creative, and operational teams, you will be responsible for enhancing the online customer experience, maximising conversion opportunities, and delivering a best-in-class digital storefront.
This is a fantastic opportunity for someone who combines strong commercial acumen with a passion for digital retail, customer experience, and online trading.
Key Responsibilities- Digital Trading & Commercial Performance
- Own the day-to-day trading performance of the e-commerce platform across multiple markets.
- Drive growth across key commercial metrics including revenue, conversion rate, average order value, and customer engagement.
- Identify opportunities to improve customer journeys and optimise site performance.
- Website Management & Customer Experience
- Oversee website functionality, content updates, and ongoing site maintenance.
- Ensure a premium and seamless customer experience across all digital touchpoints.
- Manage relationships with external agencies and development partners to deliver website improvements and new functionality.
- Lead and support junior team members responsible for website content and product updates.
- Merchandising & Product Presentation
- Manage online merchandising, product launches, and category performance.
- Optimise site navigation, search functionality, and product discovery to improve customer engagement and conversion.
- Campaign & Launch Execution
- Collaborate with marketing and creative teams to deliver engaging online campaigns and product launches.
- Ensure brand storytelling and commercial objectives are aligned across the digital experience.
- ~3+ years proven experience within e-commerce, digital trading, or online retail management.
- ~ Previous experience working within the premium or luxury sectors.
- ~ Strong understanding of Shopify or similar e-commerce platforms.
- ~ Experience managing website merchandising, trading plans, and digital customer journeys.
- ~ Data-driven mindset with strong analytical and commercial skills.
- ~ Experience using web analytics and reporting tools to drive decision-making.
- ~ Excellent project management and stakeholder management capabilities.
- ~ Strong communication skills with the ability to collaborate across multiple teams.
- ~ Proactive, organised, and comfortable working in a fast-paced environment.
E-Commerce Manager - Digital employer: Consumer Additions and Consumer Exec
Join a dynamic and innovative premium apparel scale-up in the heart of Central London, where you will thrive in a collaborative work culture that values creativity and growth. With a focus on employee development, this company offers unique opportunities for professional advancement while ensuring a healthy work-life balance with a four-day in-office week. Experience the excitement of driving e-commerce success in a supportive environment that champions excellence and customer satisfaction.
Contact Details:
Consumer Additions and Consumer Exec Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager - Digital
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Consumer Additions and Consumer Exec are looking for when hiring for a E-Commerce Manager - Digital.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Consumer Additions and Consumer Exec for the E-Commerce Manager - Digital, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Consumer Additions and Consumer Exec as a E-Commerce Manager - Digital, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Consumer Additions and Consumer Exec’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Manager - Digital.
We think you need these skills to ace E-Commerce Manager - Digital
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Consumer Additions and Consumer Exec, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Consumer Additions and Consumer Exec's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Consumer Additions and Consumer Exec. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Consumer Additions and Consumer Exec
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Consumer Additions and Consumer Exec uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Consumer Additions and Consumer Exec. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
