We are looking for a Client Experience Coordinator to oversee client communications, coordinate travel service details, and ensure every interaction throughout the travel planning and booking process reflects a smooth, professional, and high-quality experience. What You'll Do: Oversee ongoing client communications related to travel bookings, itineraries, and service updates Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients Coordinate scheduling, travel documentation, and client requests with accuracy Proactively identify and resolve issues to maintain a seamless travel experience Maintain detailed client records and booking information across internal systems Contribute to workflow improvements that support the overall travel operations team Deliver consistent, professional support throughout every stage of the client's travel journey What Were Looking For: Strong communication, organization, and problem-solving skills Client service, account management, or customer-facing experience preferred — not required Comfortable working independently while utilizing provided systems and resources Detail-oriented, reliable, and deadline-driven Tech-comfortable and adaptable to new booking platforms and digital tools Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Technical Requirements Laptop or desktop computer Reliable broadband internet connection Smartphone for communication and updates Why This Role Stands Out: 100% remote flexibility Structured onboarding and ongoing support Clear processes and systems provided
Client Experience Coordinator employer: Consultwithtray
Consultwithtray is an excellent employer for those seeking a fulfilling role as a Remote Travel Logistics Specialist. With a focus on flexibility and a supportive team culture, employees enjoy the freedom of remote work while being part of a collaborative environment that values strong organizational skills and independence. The company also offers opportunities for professional growth, making it an attractive choice for individuals looking to advance their careers in travel logistics.
