At a Glance
- Tasks: Be the face of our clinic, ensuring a 5-star experience for every client.
- Company: Join The Consulting Room, a prestigious skincare clinic in Chelsea, London.
- Benefits: Enjoy a competitive salary, staff discounts, and a 4-day workweek.
- Why this job: Grow your career in a dynamic, supportive environment while sharing your passion for skincare.
- Qualifications: Experience in a high-end customer-facing role and a genuine passion for aesthetics required.
- Other info: Opportunity for career growth and learning within an expanding company.
The predicted salary is between 24000 - 29000 £ per year.
Location: Chelsea, London
Are you passionate about skincare and delivering exceptional customer service? The Consulting Room is seeking a 5-star Front of House professional for a prestigious clinic based in Chelsea. This is your chance to join an elite team in one of London\’s most exclusive skincare clinics
Only applicants with aesthetic or clinical experience will be considered!
What Sets You Apart:
- Experience in a busy, high-end customer-facing role.
- A genuine passion for skincare and aesthetics.
- Exceptional customer service skills and a professional attitude.
- Impeccable presentation and a polished telephone manner.
- Strong multitasking, problem-solving, and numerical skills.
- Excellent communication and interpersonal abilities.
- Eagerness to learn and grow within the aesthetics industry.
- A professional and mature outlook on work.
- Excellent command of written and spoken English.
Your Mission:
- Be the face of the clinic, ensuring a 5-star experience for every client.
- Manage therapist schedules and appointments with precision.
- Handle payments and daily financial reconciliations efficiently.
- Offer expert advice on skincare products and treatments.
- Maintain the clinic\’s luxurious environment to the highest standards.
- Manage stock with accuracy and efficiency.
- Address client feedback and inquiries with professionalism and grace.
What We Offer:
- Competitive Salary: OTE £24-29k per annum, commensurate with experience.
- Discretionary complimentary aesthetic treatments.
- Staff discounts on premium skincare products.
- Friends and Family discount program.
- Work-Life Balance: Enjoy a 4-day workweek with a set rota.
- Career growth and learning opportunities within an exciting, expanding company.
- A dynamic, supportive, and inclusive workplace.
Requirements:
- Valid UK work permit.
- Previous experience in a similar role within the aesthetics or luxury industry is preferred.
Please send your CV to Sabrina Haynes or contact her on 07734 203105. Be part of an exceptional clinic where your expertise and passion will shine!
Clinic Coordinator employer: ConsultingRoom.com Ltd
Contact Detail:
ConsultingRoom.com Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator
✨Tip Number 1
Make sure to familiarize yourself with the latest trends and products in skincare. This will not only help you during the interview but also show your genuine passion for the industry.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. Since you'll be the first point of contact for clients, a polished and professional approach is crucial.
✨Tip Number 3
Highlight any previous experience in high-end customer service roles. Be ready to share specific examples of how you've delivered exceptional service in the past.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the aesthetics industry. Research the clinic and its services, and be prepared to discuss how you can contribute to their success.
We think you need these skills to ace Clinic Coordinator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in a customer-facing role, especially within the aesthetics or luxury industry. This will show that you understand the high standards expected in this position.
Show Your Passion for Skincare: In your cover letter, express your genuine passion for skincare and aesthetics. Mention any specific interests or experiences that demonstrate your commitment to the field.
Demonstrate Exceptional Customer Service Skills: Provide examples of how you've delivered exceptional customer service in past roles. This could include handling difficult situations, going above and beyond for clients, or receiving positive feedback.
Polished Presentation: Since the role requires impeccable presentation, ensure that your CV and cover letter are professionally formatted and free of errors. This reflects your attention to detail and professionalism.
How to prepare for a job interview at ConsultingRoom.com Ltd
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and aesthetics during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the clinic's values.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to ensure a positive experience for clients.
✨Highlight Your Multitasking Abilities
The role requires strong multitasking skills, so be prepared to discuss how you manage multiple tasks efficiently. You could mention tools or techniques you use to stay organized and focused in a busy environment.
✨Practice Professional Communication
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Pay attention to your tone and body language, as these will reflect your professionalism and polished demeanor.