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- Tasks: Manage client relationships, deliver projects, and collaborate with teams for growth.
- Company: Join Consultant Connect, a telemedicine provider transforming NHS patient care.
- Benefits: Enjoy 25 days leave, private medical insurance, and a bonus incentive scheme.
- Why this job: Be part of a passionate team improving healthcare communication and making a real impact.
- Qualifications: Strong Excel skills, excellent communication, and a results-driven attitude required.
- Other info: Hybrid work model with a supportive onboarding and training programme.
The predicted salary is between 36000 - 60000 £ per year.
We are very excited to be hiring for an Account Manager to join our Account Management team at Consultant Connect, part of Teladoc Health Group. Our Account Managers are the principal contact for their allocated regional clients and their focus is on great client service, accuracy, and timely delivery of work, relationship building and growth.
Contract type: Permanent
Hours of work: Monday to Friday, 37.
Place of work: hybrid (home and Oxford office)
You will frequently work with the Marketing team on delivering effective communication to your clients, the Product Development team to feedback and develop our tech capabilities and the Sales & Innovation team to identify opportunities for growth and added value.
Stakeholder management & Relationship building:
- maintaining detailed project documentation
- supporting the AM in the delivery of the project strategy
- monitoring activity data to review growth
Reporting & Analysis:
- working with the Marketing team to ensure surveys go out to all key users
- collating and interpreting survey results
Problem solving & risk mitigation:
- supporting the AM in their problem-solving activities
- monitoring projects and sharing any trends or concerns to mitigate risk
Planning and organisation: managing tasks simultaneously, accurately, and according to priority.
Good working knowledge of Excel
Excellent communication and relationship building skills
Behaviours that will help you succeed in this role:
- results-driven, self-motivated, flexible, and resilient
- seeking out advice from best-placed people to help shape solutions
- approaching projects, challenges, and people with a positive, can-do attitude.
Currently our benefits package includes:
- ~25 days annual leave + public holidays
- ~ Private Medical Insurance following probation
- ~10% Pension Contribution (5% employer and 5% employee)
- ~ Employee Assistance Programme (EAP) with access to free financial, legal and lifestyle advice, as well as counselling and Mental Health support
- ~ MyStrength, our own emotional awareness app supporting your mental and physical wellbeing
- ~Training Programme access - delivered in conjunction with Teladoc Health, our parent company
- ~ Extended parental leave
- ~5 days paid dependant leave
- ~ Bonus Incentive scheme
- ~ Cycle to work scheme
- ~ Company laptop
We have a thorough onboarding programme which ensures you get to meet all members of the team and have all the necessary training you need to succeed in the role. We also offer an extensive training programme to help you develop in your role and have a strong close-knit team who are always on hand to offer support and guidance.
Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications. Our services are used by over 4,000 GP practices, 7,000 consultants, over 90 healthcare areas and 120 hospitals. We are part of Teladoc Health Group.
We’re a passionate bunch at Consultant Connect and share the same desire to improve patient care through better communication within the NHS. Our office is based in Oxford city centre and although we currently operate a working from home policy, we hope to return to the office on a part time basis when applicable.
Equality and Diversity: We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.
Manager, Account Executive employer: Consultant Connect
Contact Detail:
Consultant Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive
✨Tip Number 1
Familiarise yourself with the telemedicine industry and Consultant Connect's services. Understanding how our solutions improve patient care will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Consultant Connect on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable for your application process.
✨Tip Number 3
Prepare to discuss specific examples of your experience in stakeholder management and relationship building. Highlighting your past successes in these areas will demonstrate your fit for the Account Manager role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you've successfully mitigated risks in previous roles. This will align well with the responsibilities outlined in the job description.
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, client service, and relationship building. Use specific examples that demonstrate your results-driven approach and ability to manage multiple tasks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly in stakeholder management and problem-solving. Show that you understand Consultant Connect's mission and values.
Highlight Relevant Skills: Emphasise your proficiency in Excel and any experience you have with reporting and analysis. Discuss your communication skills and how they have helped you build strong relationships with clients or teams in the past.
Showcase Your Flexibility and Resilience: Provide examples of how you've adapted to challenges in previous roles. Highlight your self-motivation and positive attitude, as these behaviours are key to succeeding in the Account Manager position.
How to prepare for a job interview at Consultant Connect
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and ability to resolve conflicts.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. This will show your potential employer that you're proactive and can handle the complexities of account management.
✨Familiarise Yourself with Their Services
Research Consultant Connect and understand their services and how they impact patient care. Being knowledgeable about their offerings will allow you to speak confidently about how you can contribute to their mission.
✨Prepare for Team Collaboration Questions
Since the role involves working closely with various teams, think of examples where you've collaborated effectively with others. Highlight your flexibility and how you adapt to different team dynamics to achieve common goals.
