Urgent and Emergency Care (UEC) Improvement Consultants

Firm PA Consulting Location London, United Kingdom

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

Hybrid working - our approach is to be in the office or on client site a minimum of 3 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role can be based in our London Victoria or Manchester locations. Close date: 20th February.

The NHS is at a crossroads. Demand is rising, complexity is rising — but the opportunity to redesign urgent and emergency care for a generation has never been greater. We’re looking for someone who isn’t afraid to challenge and disrupt the status quo, and who can work with visionary NHS leaders to push the Left Shift movement forward with conviction, clarity, and purpose.

You Will Be Part Of Transformation That:

• Reduces avoidable ED attendances and reroutes patients to earlier, preventative models of care, managing escalation differently.
• Delivers Left Shift for real — not just in slide decks — by redesigning pathways that intervene sooner and closer to home, in partnership with clinical and operational colleagues.
• Builds integrated, data‑driven UEC models that work for patients, clinicians, and systems.
• Supports systems, providers, and ambulance services to break out of crisis mode and into sustainable, future‑ready delivery.
• Cuts through noise and brings clarity to some of the most pressured environments in the NHS.

You Will Have The Opportunity To:

• Reimagine what urgent and emergency care could look like across England.
• Drive service redesign with real impact across primary, community, acute, and social care.
• Turn organisational friction into genuine alignment.
• Work alongside brilliant, mission‑driven people who care as much as you do.
• Deliver work that the NHS workforce values — because it makes their lives, and the lives of patients, better.
• Transform experiences for the patients who need it most.

This is career‑defining work. The kind of work that leaves a legacy.

Ideal candidates:

• A practitioner with hands‑on experience in improvement and transformation across the UEC space — operational, clinical, or consulting.
• Proven experience delivering change within UEC settings.
• Ideally, candidates will have a consultancy background.
• A strategist with the grit to operate within real‑world NHS complexity.
• A communicator who can influence clinical leaders, system architects, and executives alike.
• A problem‑solver who thrives in complex, multi‑agency, high‑stakes environments.
• Someone who believes that “this is how things are” is never the end of the conversation.
• Someone genuinely committed to improving the NHS and supporting delivery of the 10‑Year Health Plan.
• Experience with data modelling and analytics is advantageous.

If you want to make urgent and emergency care safer and fit for purpose — and shift care left with intent and impact — we’d love to speak with you.

Benefits:

• Health and lifestyle perks accompanying private healthcare.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity-based initiatives.
• Annual performance‑based bonus.
• PA share ownership.
• Tax efficient benefits (cycle to work, give as you earn).

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com.