Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

Join to apply for the Operations and Improvement Principal Consultant – Process Optimisation in Financial Services role at PA Consulting.

Location: London, United Kingdom

Employment Type: Full-time

About the role:

Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week. The actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role is based at our London Victoria office.

Primary areas of focus:

• Operational effectiveness and efficiency through Lean and Six Sigma techniques
• Process optimisation
• Service design
• Change and implementation management
• Training development and delivery

Qualifications:

• Core experience of delivering operational improvement across front, middle and back office service areas
• Proven experience of leading assignments and teams
• Core experience of working and delivering similar projects ideally within the Financial Services sector
• A track record of realising business benefits and outcomes
• Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
• The ability to demonstrate leadership skills in large and diverse project teams
• Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
• An aptitude for delivering creative as well as innovative solutions

Ideal candidate will also have:

• An interest in developing new business.
• Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence.
• A drive for personal and professional progression.
• Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable.
• Lean Black Belt certification desirable.

Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard. Some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e., you are a British citizen or have been resident in the UK for the past 5 years).

Equality and inclusion:

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations:

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com.