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For Companies At a Glance
- Tasks: Lead and drive Operational Excellence in Financial Services, focusing on process improvement.
- Company: Join PA Consulting, a leader in innovative consulting solutions.
- Benefits: Enjoy competitive salary, health perks, generous leave, and a strong pension scheme.
- Why this job: Make a real impact in the financial sector while developing your consulting skills.
- Qualifications: Experience in process improvement and operational optimisation is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an accomplished Consulting leader to help develop, lead and drive our Operational Excellence and Process Improvement capabilities in the Financial Services sector, specifically with our Banking and Wealth and Asset Management clients.
Responsibilities
- Build core capabilities for Operational Excellence and Process Improvement in FS, leveraging deep expertise in methodologies such as Process Design & Optimisation, Operational Excellence Transformation, Process Digitisation, Service Optimisation, etc.
- Ensure sufficient activity to produce a steady ongoing pipeline of opportunities for Operational Excellence/Improvement services in FS, meeting revenue and sales targets.
- Contribute to the development of Operational Excellence and Improvement proposals, specific to individual client needs/situations, and be instrumental in closing and winning deals.
- Develop, lead and oversee Operational Excellence and Improvement implementation programmes.
Expertise and Skills
- Process Improvement (Lean Six Sigma Green/Black Belt)
- Operational Optimisation (Lean/Kaizen)
- Process redesign/governance and digitization (Celonis, AI)
- Project & Programme Delivery (PMP, Prince2, Agile)
- Automation (AI, RPA)
- Operational Excellence Transformation (Customer Journey, Operational Performance)
Experience
- Delivering operational improvement across front, middle and back-office service areas.
- Leading assignments and teams.
- Realising business benefits and outcomes.
- Deploying advanced techniques such as digital technologies, cost improvement, and change management.
- Demonstrating leadership skills in large and diverse project teams.
- Influencing senior stakeholders and navigating challenging discussions across multiple organisational levels.
- Delivering creative and innovative solutions.
Ideal Candidate
- Delivering sales results while ensuring excellence in delivery, maximising client outcomes and achieving high satisfaction ratings, with a record for achieving follow-on projects, extensions and referrals.
- Working independently, developing excellent relationships with stakeholders internally and externally, delivering the highest customer service and business standards.
- Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence.
- Drive for personal and professional progression.
- Prior consulting experience with a large consultancy or internal consultancy function highly desirable.
Qualifications
- Must understand consulting structure, frameworks, financial principles, etc.
- Network of contacts to navigate the FS industry and open new business opportunities.
- Deep understanding of Operational Excellence and Process Improvement topics and trends affecting the FS industry, including: Process Automation & Digitisation, AI/ML Automation, Customer Journey & Experience redesign, Risk Management & Compliance, Operational Risk Reduction, Standardised procedures and SLAs, Monitoring operational KPIs/KRIs, Data Quality, Governance & Analytics, Cost Optimisation & Operational Efficiency, Core banking modernisation, Operational Resilience & Business Continuity, Workforce & Culture Transformation.
- Ability to contribute to robust business development plans and help execute for revenue and sales targets.
- Strong understanding of end-to-end transformation programmes and track record of managing delivery engagements, including scoping/pricing/planning commercially sound programmes, steering, managing and governance of programmes/teams, delivering high-quality delivery excellence, and consistent follow-on business and extensions.
- Great engagement leadership skills: owning outcomes, motivating teams, coaching/mentoring.
Contact
Adjustments or accommodations – If you need any adjustments or accommodations to the recruitment process, please contact us at recruitmentenquiries@paconsulting.com.
Equal Opportunity Employer
We are committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.
Operations and Improvement - Managing Consultant - Process Optimisation in Financial Services employer: Consultancy.uk
Contact Detail:
Consultancy.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Improvement - Managing Consultant - Process Optimisation in Financial Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching PA Consulting's recent projects and values. Tailor your responses to show how your experience in operational excellence aligns with their goals. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations and Improvement - Managing Consultant - Process Optimisation in Financial Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in Operational Excellence and Process Improvement, especially in Financial Services. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've delivered operational improvements or led successful projects. Numbers and outcomes speak volumes, so let us know how you made a difference!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for consulting and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us and shows your enthusiasm for joining our team at PA Consulting!
How to prepare for a job interview at Consultancy.uk
✨Know Your Methodologies
Make sure you brush up on key methodologies like Lean Six Sigma and Kaizen. Be ready to discuss how you've applied these in past roles, especially in process optimisation within financial services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in managing diverse teams and projects. Think about times when you influenced senior stakeholders or navigated challenging discussions.
✨Understand the Client's Needs
Research PA Consulting and their clients in the banking and wealth management sectors. Tailor your responses to demonstrate how your skills can specifically address their operational excellence and improvement needs.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process in tackling operational challenges and delivering innovative solutions.