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For Companies At a Glance
- Tasks: Lead data and AI initiatives to enhance customer experience and drive transformation.
- Company: Join frog, part of Capgemini Invent, a leader in innovative solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience through cutting-edge analytics and AI.
- Qualifications: Expertise in data-driven marketing, project management, and leading cross-functional teams.
- Other info: Exciting role with the chance to shape the future of customer experience.
The predicted salary is between 54000 - 84000 £ per year.
frog is part of Capgemini Invent. The position is based in London.
Role Overview
This Senior Manager leads data and AI initiatives focused on customer experience, driving transformation for clients across marketing, commercial, web, and product analytics. The role requires strong commercial acumen, delivery leadership, and ownership of large-scale analytics projects.
Responsibilities & Qualifications
- CX Data Expert – leading subject matter expertise in data-driven marketing, customer research, digital journey optimization, personalization, MarTech, CRM, and AI applications in CX.
- Strong Delivery Leadership – experience leading cross-functional teams to build insight solutions, MarTech CX solutions, or ML/AL solutions.
- Project Management Excellence – proven track record of planning, executing, and delivering analytics and AI/ML POCs, MVPs, and production solutions.
frog - Customer Data Analytics -Senior Manager in London employer: Consultancy.uk
Contact Detail:
Consultancy.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land frog - Customer Data Analytics -Senior Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience in data-driven marketing and analytics. This gives you an edge over others.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer experience and analytics. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace frog - Customer Data Analytics -Senior Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Manager in Customer Data Analytics. Highlight your experience in data-driven marketing and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background in analytics can drive transformation for our clients. Keep it engaging and relevant!
Showcase Your Project Management Skills: Since this role involves leading large-scale analytics projects, be sure to detail your project management experience. Share specific examples of successful projects you've led, especially those involving cross-functional teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Consultancy.uk
✨Know Your Data Inside Out
As a Senior Manager in Customer Data Analytics, you need to demonstrate your expertise in data-driven marketing and customer research. Brush up on the latest trends in MarTech and AI applications in customer experience. Be ready to discuss specific projects where you've successfully implemented these strategies.
✨Showcase Your Leadership Skills
This role requires strong delivery leadership, so prepare examples of how you've led cross-functional teams. Think about challenges you've faced and how you motivated your team to achieve project goals. Highlight your ability to drive transformation and deliver results.
✨Master Project Management
With a focus on planning and executing analytics projects, be prepared to talk about your project management experience. Discuss methodologies you've used, such as Agile or Waterfall, and how you've ensured timely delivery of POCs and MVPs. Specific metrics or outcomes will make your examples even stronger.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about how you would approach a client needing a digital journey optimisation strategy. Practise articulating your thought process clearly and confidently, showcasing your analytical mindset.
