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For Companies At a Glance
- Tasks: Drive customer insights and analytics to enhance business growth and experiences.
- Company: Join frog, part of Capgemini Invent, a leader in customer-centric solutions.
- Benefits: Enjoy competitive salary, flexible working, and a focus on employee wellbeing.
- Why this job: Be at the forefront of data-driven innovation and make a real impact.
- Qualifications: Experience in customer behaviour analytics and strong project management skills.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the role at Consultancy.uk.
Since June 2021, frog is part of Capgemini Invent. Frog partners with customerâcentric enterprises to drive sustainable growth, building and orchestrating experiences at scale while harnessing the power of data and technology. We are inventing the future of customer experiences by delivering marketâdefining business models, products, services, brand engagements and communications.
Location: London
Benefits: Competitive
Functional areas: Data Science
An Overview Of The Role: We are seeking a skilled Senior Consultant with handsâon experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills.
What We Look For:
- CX Data & Insights SME: Handsâon experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources â including transactional/EPOS, digital, retailer, social, loyalty etc.
- Delivery Excellence: Experience developing and implementing insight solutions, MarTech / dataâdriven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and productionâgrade solutions.
- Data Visualisation Experience: Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
- Cloud expertise: Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management.
- Collaborative team player: Collaborate with crossâfunctional teams to understand business challenges and create valuable products/solutions.
- Excellent Communicator: Strong written communication, presentation and dataâdriven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders.
- Innovative Mind: A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space.
It Would Be a Bonus If You Have:
- Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
- Familiarity with Agentic AI.
- Client delivery experience (for either internal or external customers).
- Familiarity with data analytics tools or programming languages (such as Python, SQL or R).
- Familiarity with ethical considerations and best practices in data analytics, AI and data science.
- People Manager â People management skills, including mentoring, guiding, and developing junior team members.
Need To Know: We donât just believe in inclusion, we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive workâlife balance. We embed hybrid working in all that we do and make flexible working arrangements the dayâtoâday reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
frog - Customer Data Analytics - Senior Consultant in London employer: Consultancy.uk
Contact Detail:
Consultancy.uk Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land frog - Customer Data Analytics - Senior Consultant in London
âšTip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that arenât even advertised yet.
âšTip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can bring to the table.
âšTip Number 3
Prepare for interviews by practising common questions and scenarios related to customer data analytics. The more you rehearse, the more confident you'll feel when itâs showtime!
âšTip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace frog - Customer Data Analytics - Senior Consultant in London
Some tips for your application đ«Ą
Tailor Your CV: Make sure your CV is tailored to the role of Senior Consultant. Highlight your experience in customer behaviour analytics and data-driven solutions, as these are key areas for us at frog.
Showcase Your Skills: Donât just list your skills; demonstrate them! Use specific examples from your past work that showcase your expertise in data visualisation tools like Power BI or Tableau, and how you've used them to drive insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about customer experience and how your innovative mindset aligns with our mission at frog.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Consultancy.uk
âšKnow Your Data Inside Out
Make sure youâre well-versed in customer behaviour analytics and the various data sources mentioned in the job description. Brush up on your knowledge of 1st, 2nd, and 3rd party data sources, as well as any relevant tools like Power BI or Tableau. Being able to discuss specific examples of how you've used these in past roles will really impress.
âšShowcase Your Project Management Skills
Prepare to talk about your experience managing projects, especially those involving data-driven solutions. Have a few examples ready that highlight your ability to plan, execute, and deliver insights or AI/ML projects successfully. This will demonstrate your capability to handle the responsibilities of a Senior Consultant.
âšCommunicate Clearly and Confidently
Since strong communication skills are key for this role, practice explaining complex data concepts in simple terms. Think about how you can tell a compelling story with data, and be ready to showcase your presentation skills. This will help you connect with the interviewers and show them you can engage stakeholders effectively.
âšEmphasise Your Collaborative Spirit
Frog values teamwork, so be prepared to discuss how youâve worked with cross-functional teams in the past. Share examples of how youâve collaborated to solve business challenges and created valuable solutions. Highlighting your ability to work well with others will show that youâre a great fit for their culture.
