At a Glance
- Tasks: Lead IT operations, maintain infrastructure, and explore innovative technologies.
- Company: Dynamic tech company with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, private health insurance, and generous holiday allowance.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Join us to shape the future of IT and drive impactful change.
- Qualifications: 5+ years in IT support, strong Microsoft ecosystem knowledge, and leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Are you passionate about handling critical IT tasks and ensuring seamless systems administration? Do you thrive on staying ahead of the curve by researching and evaluating cutting‑edge technologies and software? If so, we have the perfect opportunity for you! Join our team as an IT Manager and lead the charge in keeping our technology ecosystem at its peak.
Your role will encompass maintaining a robust IT infrastructure, handling mission‑critical tasks, and exploring emerging technologies to drive innovation. This is a full‑time, office‑based role in our Solihull office, supporting 100+ staff throughout the country. Working with the Group IT team in the Netherlands, you will help build and maintain a resilient IT infrastructure across our Emixa sister organisations. This is a hands‑on leadership role. You will set direction and standards for our IT services and own core infrastructure and security operations. You will also act as an escalation point for complex issues and work closely with Group IT in the Netherlands to align tooling, policies, and projects.
Leadership & Governance- Analyse business needs and propose best‑fit solutions
- Ensure systems are integrated, reliable, and standardised to meet business requirements
- Develop, document, test, and execute disaster recovery planning and business continuity
- Own cyber security operations: maintain controls, respond to incidents, and drive remediation actions
- Manage IT suppliers and service delivery (contracts, SLAs, renewals, and performance)
- Own IT documentation and governance (policies, asset and system documentation, change records) to support the lifecycle of IT services and compliance with legal/contractual requirements, certifications, and accreditations
- Ensure adoption and effective use of IT tools: train users, provide guidance, and act as an escalation point for complex issues
- Provide hands‑on technical support when needed, prioritising business‑critical issues
- Deep understanding of the Microsoft ecosystem, including Microsoft 365
- Expertise in MDM, Apple Business Manager, and Intune
- Strong infrastructure experience
- Expertise in implementing, configuring, and testing IT solutions
- Familiarity with MFA solutions, specifically Duo and Microsoft Authenticator
- Strong creative and analytical thinking
- Familiarity with ITIL practices and implementation
- Strong stakeholder management across the business and wider Emixa Group
- Experience with the requirements of Cyber Essentials, ISO 27001, and GDPR
- AWS configuration and administration would be an advantage
- Professional certification
- Minimum 5 years’ experience in an IT support role
- A competitive salary + OTE
- Hybrid working
- Private health insurance
- 25 days paid holiday per year, plus Bank Holidays. Additional 1 day holiday for every 2 years served up to a total 30 days
- Gym subsidy
- Life Insurance
- Employee Assistance Program (EAP)
IT Manager employer: Consultancy.uk
At Emixa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an IT Manager in our Solihull office, you will enjoy competitive benefits including hybrid working, private health insurance, and generous holiday allowances, all while leading a dedicated team to enhance our IT infrastructure. With a strong focus on employee growth and development, we provide ample opportunities for professional advancement and the chance to work with cutting-edge technologies in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, certifications, and any innovative solutions you've implemented. This is a great way to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your experience aligns with their needs, especially around Microsoft 365 and cyber security. Tailor your answers to show you're the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the IT Manager role. Highlight your experience with Microsoft ecosystems, infrastructure management, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for IT and how you’ve handled critical tasks in the past. Let us know why you're excited about joining our team and how you can contribute to our tech ecosystem.
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to highlight your experience in managing teams and projects. We’re keen to see examples of how you've set direction and standards in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Consultancy.uk
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft ecosystem, especially Microsoft 365. Be ready to discuss your experience with MDM, Apple Business Manager, and Intune, as well as any hands-on projects you've led in these areas.
✨Showcase Your Leadership Skills
As an IT Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've set direction for IT services, managed teams, or resolved complex issues. Highlight your experience in stakeholder management and how you've aligned IT strategies with business needs.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about past incidents you've handled, particularly around cyber security operations or disaster recovery planning. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Compliance and Governance
Familiarise yourself with Cyber Essentials, ISO 27001, and GDPR requirements. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach governance and documentation in this position.
