HR Transformation Managing Consultant - GBS Technology and AI in Glasgow

Capgemini Invent is a global business and technology transformation partner focused on transformation solutions that blend strategic, creative and scientific capabilities.

As a Senior Consultant, you will play a key role in supporting the transformation of HR and Global Business Services (GBS) by:

• Contributing to the design and implementation of future-ready HR and GBS Operating Models, including shared services, outsourcing, and Centres of Excellence (CoEs), with a focus on embedding AI and automation to improve efficiency and employee experience.
• Supporting the identification and delivery of AI and automation use cases across the employee lifecycle—working with platforms such as ServiceNow, Google Co Pilot, Microsoft Power Platform, and other intelligent tools to enhance service delivery.
• Applying data and analytics to workforce planning, organisational design, and performance measurement—using benchmarking and scenario modelling to inform recommendations.
• Collaborating with stakeholders across HR and GBS functions to support change initiatives, facilitate workshops, and contribute to stakeholder engagement and adoption efforts.
• Delivering digital HR solutions that improve employee experience, including self-service, case management, and AI-powered knowledge platforms.

You will also have the opportunity to grow your expertise and contribute to the team through:

• Knowledge Sharing – Supporting the development of thought leadership, internal campaigns, and client deliverables related to AI and digital HR transformation.
• Capability Building – Participating in training, certifications, and mentoring to stay current with emerging technologies and trends in the HR and GBS space.
• Learning & Development – Training to support your career development and the skills demand within the company, certifications, etc.

Your Profile:

• Experience supporting HR transformation programmes, ideally within GBS environments, with exposure to digital and AI-enabled HR solutions (e.g., Leena AI, Eightfold.ai, Textio).
• Familiarity with enterprise platforms such as ServiceNow HRSD, Microsoft Viva, Power BI, and Power Automate, with the ability to contribute to the design and delivery of scalable, employee-centric solutions.
• Understanding of GBS Target Operating Models and HR process optimization, with experience using tools like Visio, Signavio, or Celonis.
• Strong consulting skills, including problem-solving, communication, and the ability to work effectively in cross-functional teams.
• A passion for improving employee experience through digital innovation, automation, and continuous improvement.

You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what’s possible.

At Capgemini we don’t just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for achieving our organisational ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas and have invested in wellbeing apps such as Thrive and Peppy.

We’re focused on using tech to have a positive social impact, including reducing our carbon footprint and improving access to a digital world. Capgemini Invent was named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini Invent, you’ll join a team that does the right thing.

While London, Manchester or Glasgow can be office bases, you must be fully flexible in terms of assignment location, as these roles may involve periods away from home at short notice.

Remuneration includes flexible benefits options to suit personal circumstances and a variable element dependent on grade and performance.