At a Glance
- Tasks: Collaborate with social care professionals to create innovative solutions for complex cases.
- Company: Join PA Consulting, a leader in care technology and social innovation.
- Benefits: Enjoy flexible working, generous leave, health perks, and a great pension scheme.
- Other info: Dynamic role with opportunities for community involvement and personal growth.
- Why this job: Make a real difference in people's lives while working with cutting-edge technology.
- Qualifications: Experience in health or social care and a passion for supporting vulnerable individuals.
The predicted salary is between 50000 - 65000 £ per year.
Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week. The actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Flexible working – guided by client work and needs; you have autonomy to manage your time and diary to suit your work/life balance. Hybrid role with the option to work from PA’s London office in Victoria. The role will be anchored by a dedicated team hub in Southwest London, with potential for further national travel as our services expand. The role is for 40 hours a week worked within 9am to 6pm Monday to Friday.
Responsibilities
- Work in partnership with social care professionals: collaborate closely with frontline colleagues, drawing out key needs and challenges, and co-designing bespoke, person‑centred solutions for complex cases.
- Advise and support: guide social care practitioners in identifying and specifying needs for complex Care Technology referrals, ensuring each recommendation is both evidence‑based and innovative.
- Support specialist Care technology installations: complete installations of specialist Care Technology equipment for complex cases, including in supported living schemes, for virtual support, and with children and families.
- Champion service user outcomes: ensure every solution is truly person‑centred, aspirational, and enhances independence, wellbeing, and safety.
- Document and share learnings: capture and communicate insights from complex cases, contributing to best practice across the Argenti partnership and with council partners.
- Contribute to Argenti‑wide innovation and evaluation: play an active role in the ongoing innovation and evaluation process, working with the Argenti Innovation Specialist to influence the future of care technology.
Qualifications Necessary skills and attributes
- Experience of supporting vulnerable people within a health or social care context.
- Experience of working with care technology or a similar / related type of technology.
- Strongly motivated to support vulnerable people to live fulfilling, independent lives.
- Great communication skills, able to engage with partner organisations, stakeholders and clients independently and produce relevant reports and / or materials.
- Demonstrated technical proficiency and aptitude for working with and learning about new technology.
- A collaborative team player who works well with others.
- Organised with good project management abilities and excellent attention to detail.
- Enjoys problem solving.
- Adaptable to different scenarios and tasks and resilient in the face of any service challenges.
- Good analytical skills.
- Proficient using MS Excel, PowerPoint and Word.
Desirable (but not necessary)
- Direct experience of working with a council in an adult social care context.
- Direct experience of using and installing care technology.
- Experience of working with a monitoring organisation.
Benefits
- Health and lifestyle perks accompanying private healthcare for you and your family.
- 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
- Generous company pension scheme.
- Opportunity to get involved with community and charity‑based initiatives.
- Annual performance‑based bonus.
- PA share ownership.
- Tax efficient benefits (cycle to work, give as you earn).
Equal Opportunity Statement
We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from under‑represented groups. Adjustments or accommodations – Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Complex Case and Innovation Manager employer: Consultancy.uk
PA Consulting is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With a strong focus on innovation in care technology, employees are empowered to make a meaningful impact while enjoying generous benefits such as private healthcare, a robust pension scheme, and opportunities for community engagement. The collaborative culture fosters teamwork and creativity, making PA Consulting a rewarding place to develop your career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Case and Innovation Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Consultancy.uk.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Consultancy.uk!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Consultancy.uk, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Consultancy.uk or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Case and Innovation Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Consultancy.uk:Before hitting send, make sure to tailor your application specifically to Consultancy.uk! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Consultancy.uk
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
