Client Engagement Manager - C&M - Manufacturing Innovation - UK in Melbourn

We are PA Consulting, and we are not a traditional consulting firm. We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

At the forefront of our growth engine, Client Engagement Managers are not just sales leaders — they are hunters and relationship architects, passionate about unlocking new possibilities in markets hungry for innovation. With deep expertise in sales and business development, you will play a pivotal role in uncovering and capturing high‑potential opportunities across high‑volume manufacturing companies in Consumer Products and Industrial Systems.

Your role will centre on identifying, qualifying, and accelerating exciting manufacturing innovation opportunities. You will help connect our clients’ biggest manufacturing challenges with PA’s capabilities, ultimately driving otherwise undiscovered sales opportunities. You will leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start‑ups to spark conversations with key decision‑makers, opening doors for collaborative projects and strategic growth.

This Role Will Include:

• Qualify and incubate new, undeveloped, or dormant accounts into significant revenue‑generating clients with long‑lasting relationships.
• Access and penetrate existing accounts where PA’s Manufacturing and Supply Chain services are less well known, working with account teams and existing account plans.
• Develop and maintain client engagement plans to map existing relationships and grow new relationships with senior prospective clients and buyers, creating named leads that can be managed through PA’s CRM platform.
• Work closely with visionary engineering and supply chain teams to enhance, refine, and make well‑established Manufacturing Innovation insights and propositions relevant to clients.
• Work with marketing colleagues to shape market materials that drive further sales and help PA pursue industry recognition within targeted sectors.
• Continuously monitor and analyse competitor activity within the market and our customers, providing market intelligence and clearly defined customer needs to enhance our in‑market positioning.
• Lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network.
• Cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process.

Ideal Candidates:

• Individuals must be credible when talking to potential clients and must be able to demonstrate a sound understanding of industry needs, trends, and changes.
• They will be able to build trust, rapport, and conviction with prospective clients by combining confidence, market understanding, and PA’s strengths.
• Having an existing network they can tap into for outreach as a source of potential work for PA is necessary to enable their effectiveness.
• They will need a relentless attitude aligned with the ebbs and flows of truly front‑end sales activation.

Experience Required:

• Extensive network in high‑volume manufacturing companies across Consumer Products, Food and Beverage, and Industrial Systems.
• Experience in front‑end business development, with a strong track record of identifying and opening up opportunities, driving business growth, and building trusted client relationships.
• Understanding of the industry, including the current regulatory environment, policies, and trends.

General Professional Expectations Of The Client Engagement Team:

• Deliver Business Growth – master our focus‑area value propositions and transition opportunities to senior Consultants, Directors, and Partners.
• Build & Maintain Great Relationships – execute the required number of discovery calls and meaningful engagements, constantly building, nurturing, and maintaining strong relationships with potential clients.
• Develop Insight & Innovation – take track record and content from others and make it relevant to clients.

Qualifications:

• Dynamics 365 certification (PA’s CRM is based on this).
• A strong Bachelor’s degree. Examples include Business Management, Communications, Engineering, Psychology, or other relevant focus areas.

Benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity‑based initiatives.
• Annual performance‑based bonus.

Equal Opportunity Statement: We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions.

Hybrid Working: Our approach is to be in the office or on client site a minimum of 2 days per week.