Warranty and Service Administrator

Warranty and Service Administrator Location: Wolverhampton Hours: Monday to Friday, 9:00 am to 5:00 pm (37.5 hours per week), with 30 minutes unpaid lunch Salary: £25,000 per annum Our client is one of the largest dealer groups in the UK, with over 100 years of experience in the franchised dealer world. They represent a wide range of leading vehicle manufacturers and have an extensive network of car and commercial dealerships across the West Midlands and surrounding areas. Key Responsibilities: * Analyse, process workshop job cards, and manage invoicing * Perform general administrative duties * Communicate with customers to obtain order numbers * Process and input warranty and contract claims via the designated system * Input costs on customer portals * Handle incoming and outgoing telephone calls Ideal Candidate: * Strong administrative experience (previous service admin experience is desirable but not essential) * Excellent customer service skills * Organised with good attention to detail * Ability to adapt quickly and work independently * Previous experience with invoicing systems In Return, the Company Offers: * 30 days holiday including 8 bank holidays * Company sick pay that increases with length of service * Pension contribution * Career development opportunities * Employee discounts on various products and services (holidays, supermarket shops, etc.) * Additional perks such as free will writing service, free mortgage advice, and more * On-site parking and cycle-to-work scheme If you’re interested in this role, we’d love to hear from you! Feel free to reach out for more information or to apply directly