At a Glance
- Tasks: Coordinate service operations, schedule engineers, and support customers in a fast-paced environment.
- Company: Join a global leader in construction plant equipment with a professional culture.
- Benefits: Up to £35,000 salary, bonuses, and excellent benefits including day shifts.
- Other info: Dynamic role with opportunities for career growth in a leading industry.
- Why this job: Be a key player in delivering exceptional service and making a real impact.
- Qualifications: Experience in service coordination and strong organisational skills required.
The predicted salary is between 35000 - 35000 € per year.
Monday to Friday | Day Shift
Up to 35,000 + bonus + excellent benefits
Join a Global Leader in Construction Plant Equipment. We are recruiting for an experienced and highly organised Service Controller to join a world-leading manufacturer of construction plant equipment. This is an exciting opportunity to become part of a professional and fast-paced service operation where you will play a key role in coordinating engineers, supporting customers, and ensuring industry-leading service delivery.
The Role
As Service Controller, you will be responsible for coordinating the day-to-day activities of the service department, ensuring engineers are effectively scheduled and customers receive exceptional support. You will act as a central point of communication between customers, field service engineers, and internal departments to ensure all service work is completed efficiently, safely, and within agreed timeframes.
Key Responsibilities
- Coordinate and schedule field service engineers across multiple locations
- Manage service enquiries, breakdowns, and maintenance requests
- Liaise with customers to provide updates on engineer attendance and job progress
- Monitor job completion, service response times, and engineer utilisation
- Raise and process service documentation, quotations, and work orders
- Ensure parts availability and coordinate with the parts department where required
Service Controller in Devon employer: CONSULT2RECRUIT
Join a dynamic and supportive work environment as a Service Controller with a global leader in construction plant equipment. Our company prioritises employee growth, offering excellent benefits and a collaborative culture that values your contributions. With opportunities for professional development and a commitment to work-life balance, this role is perfect for those seeking a rewarding career in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the construction plant equipment industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their operations and think about how your skills as a Service Controller can help them excel. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Service Controller, you'll be the go-to person for coordinating between engineers and customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're keen on joining our team and helps us keep track of your application.
We think you need these skills to ace Service Controller in Devon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in coordinating teams and managing service operations. We want to see how your skills align with the role of Service Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Controller position and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the role!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be coordinating between various teams and customers in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CONSULT2RECRUIT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Controller role. Familiarise yourself with the key responsibilities like coordinating engineers and managing service enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past work experience where you've successfully coordinated teams or handled customer queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will give the interviewer a clear picture of your skills in action.
✨Show Your Communication Skills
As a Service Controller, you'll be the central point of communication. During the interview, practice clear and concise communication. Be ready to discuss how you would keep customers updated on engineer attendance and job progress, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure service success. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
