Hyperion Partners is recruiting an experienced Service Charge Advisor to join a social housing organisation on an interim basis.
Key Responsibilities
- Manage and resolve service charge and rent enquiries.
- Investigate discrepancies and explain charges to customers.
- Work closely with Finance, Housing and Complaints teams.
- Monitor outstanding queries and prevent unnecessary escalations.
- Support annual rent and service charge notifications.
- Identify recurring issues and recommend improvements.
What We're Looking For
- Experience in service charges, rent or housing finance.
- Strong customer service and query resolution skills.
- Experience within social housing is desirable.
- Excellent communication and attention to detail.
- Ability to manage workloads and take ownership of issues.
This is a fantastic opportunity for someone who enjoys problem-solving, working with financial information and delivering excellent customer service
Service Charge Advisor employer: Consult
At Consult, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our North America team is dedicated to professional growth, offering robust training and development opportunities while working in a fast-paced, innovative environment. Join us to be part of a collaborative team that values your contributions and supports your career aspirations in the exciting MedTech sector.
