Senior Business Consultant
Location: UK/EU, Remote
Rate: GBP 300 (Inside IR35)
Certifications: CSA, CAD, CIS: ITSM, SPM
Need min of 6-8 years of hands-on experience with ITSM & SPM functionalities along with custom apps, portal & catalog development.
Facilitate the definition and alignment of current processes toward improvement and recommended ServiceNow best practices together with Customer process owners, key Customer sponsors and stakeholders. Advise the Product Owner(s) throughout the Engagement in story creation and refinement, ranking, adherence to the desired
process outcomes, and future roadmap plans.
- 5+ years of Business Process and Consulting experience, Demonstrated experience leading ServiceNow process implementation and improvement engagements. Proven experience analyzing and recommending strategies based on desired business outcomes and priorities, and associated industry experience
- Demonstrated experience with Agile Methodology
- ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified
- Working on a customised instance of SPM, providing technical guidance to Customer and their chosen Dev Partner (offshore) on how to achieve business outcomes and highlighting where the requirements deviate from the OOTB configuration and best practices and flagging any associated risks and issues.
- Reporting requirements - able to build customised reports , again calling out any associated risks with the requirements and configuration.
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Senior Business Consultant employer: Consult
At Consult, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our North America team is dedicated to professional growth, offering robust training and development opportunities while working in a fast-paced, innovative environment. Join us to be part of a collaborative team that values your contributions and supports your career aspirations in the exciting MedTech sector.
