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For Companies At a Glance
- Tasks: Engage with customers, manage sales enquiries, and support the sales team.
- Company: Join Komet Dental UK, a rapidly growing company in the dental sector.
- Benefits: Competitive salary, performance bonuses, pension scheme, and career development.
- Why this job: Be part of an exciting growth phase and make a real impact on customer experience.
- Qualifications: Experience in inside sales or customer service, strong communication skills, and organisational abilities.
- Other info: Dynamic work environment with opportunities for long-term growth.
The predicted salary is between 28800 - 48000 £ per year.
Following a highly successful launch in the UK and an excellent first year of growth, Komet Dental UK is continuing to invest in its commercial and customer-facing team. This is a rare chance to join Komet Dental UK at an early but proven stage of its journey. With strong foundations now in place and a fantastic Year 1 behind them, the focus is on strengthening customer engagement, supporting the field sales team, and continuing to deliver a premium experience across every touchpoint.
As Inside Sales & Customer Service Specialist, you will sit at the heart of the UK operation, combining commercial inside sales activity with high-quality customer service. You will work closely with Territory Managers, engage directly with customers, and play a visible role in shaping how the brand is experienced day to day. This role will suit someone who enjoys being close to customers, is highly organised, proactive, and commercially curious.
Key Responsibilities- Manage inbound sales enquiries via phone, email and digital channels
- Support Territory Managers with lead follow-up, quotations and active opportunities
- Conduct outbound calls to existing customers to promote products, offers and new innovations
- Re-engage inactive and lapsed accounts to drive incremental growth
- Promote and sell Komet Dental products to new and existing customers
- Support marketing campaigns, promotions and events through structured follow-up
- Act as a key point of contact for UK customers, delivering a professional, responsive and solutions-focused service
- Process customer orders accurately, ensuring clarity on pricing, availability and delivery
- Handle customer queries and issues through to resolution
- Maintain accurate CRM records and sales activity tracking
- Support the wider UK team with coordination and administrative tasks
- Participate in training, product education and team meetings
- Experience in inside sales, customer service or sales support within a B2B environment
- Confident and professional telephone manner with strong communication skills
- Highly organised with excellent attention to detail
- Commercial awareness and an interest in sales and relationship development
- Ability to manage multiple priorities in a growing, fast-paced environment
- Proficiency in Microsoft Office and CRM systems
- Exposure to the dental, medical device or wider healthcare sector
- Experience supporting field-based sales teams
- Confidence handling a high volume of inbound and outbound customer interactions
- Competitive base salary with performance-related bonus
- Company pension scheme
- Opportunity to join Komet Dental UK during an exciting growth phase following a strong first year
- Supportive, collaborative and values-led working environment
- Long-term development within a growing UK organisation
Inside Sales & Customer Service Specialist in London employer: Consult
Contact Detail:
Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Customer Service Specialist in London
✨Tip Number 1
Get to know the company inside out! Research Komet Dental UK, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in inside sales and customer service. Highlight how your skills align with what Komet Dental UK is looking for, especially your ability to manage multiple priorities in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Sales & Customer Service Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your inside sales and customer service experience, and don’t forget to showcase your organisational skills and commercial awareness!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Komet Dental UK and how your background makes you a perfect fit. Keep it concise but engaging!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Use clear and professional language, and don’t shy away from showing a bit of your personality!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Consult
✨Know Your Product
Before the interview, make sure you have a solid understanding of Komet Dental's products and services. Familiarise yourself with their offerings, especially those relevant to the dental and healthcare sectors. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or inside sales. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to deliver a premium experience, which is crucial for this role.
✨Be Proactive and Organised
Highlight your organisational skills during the interview. Discuss how you manage multiple priorities and stay on top of tasks in a fast-paced environment. You might even want to share a system or tool you use to keep track of your sales activities and customer interactions.
✨Engage with Questions
Prepare thoughtful questions to ask your interviewers about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and eager to contribute to Komet Dental's success as they scale their UK presence.
