At a Glance
- Tasks: Lead ICT operations during a major digital transformation at the SIA.
- Company: Join the Security Industry Authority, a key player in digital change.
- Benefits: Generous salary, Civil Service pension, and hybrid working options.
- Other info: Opportunity to shape the future of ICT services in a dynamic environment.
- Why this job: Make a real impact in a pivotal technology leadership role.
- Qualifications: Proven experience in leading tech teams and managing cybersecurity.
The predicted salary is between 61816 - 75552 £ per year.
- Head of ICT Operations
- Fixed-Term Contract (9–12 months)
- £70,001 plus generous Civil Service pension (30%) and other benefits
- London or Manchester (hybrid working, 2 days per week in the office)
We're looking for a hands-on technology leader to take charge of ICT operations during a pivotal period of digital change at the Security Industry Authority (SIA).
The SIA is in the middle of an ambitious Digital Change Programme, and we need an outstanding technology leader to make sure our operations do more than keep pace.
We want them to lead the way.
Reporting to the Deputy Director of Technology, Data & AI, the Head of ICT Operations will lead a talented team of 10–12 technologists.
You’ll own the services that power the organisation: Service Desk, Cloud & Infrastructure and M365.
Your job is to keep them secure, resilient and focused on users while transformation happens all around you.
You'll also play a key role in standing up technology services for a new Manchester office, including local service desk provision.
This is a broad, senior operational role.
You'll manage outsourced suppliers against SLAs and value-for-money standards, oversee an operational technology budget of c.£4–5m, and hold accountability for cybersecurity, risk management and compliance with data legislation across the SIA's ICT estate.
You'll bring tight service management discipline with experience in incident, change and problem resolution, while contributing to the wider Data & Digital Strategy.
We're looking for someone with a strong track record of leading and motivating technology teams, deep expertise in network management and secure infrastructure design, and solid grounding in information security, risk and compliance frameworks.
You'll be a confident stakeholder manager, comfortable negotiating with senior partners and driving performance from third-party providers, with proven experience of release and deployment management and building robust cybersecurity practices.
If you're an experienced ICT operations leader ready to take on a high-impact interim role at the heart of a major transformation programme, we'd love to hear from you.
#J-18808-Ljbffr
Head of Information and Communication Technology Operations in London employer: Consult
At Consult, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our North America team is dedicated to professional growth, offering robust training and development opportunities while working in a fast-paced, innovative environment. Join us to be part of a collaborative team that values your contributions and supports your career aspirations in the exciting MedTech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Information and Communication Technology Operations in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Consult that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Head of Information and Communication Technology Operations in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Consult, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Consult can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Consult will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Consult
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Consult. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Consult.
