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- Tasks: Engage with customers, manage sales enquiries, and support the sales team.
- Company: Join Komet Dental UK, a rapidly growing company in the dental sector.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Why this job: Be part of an exciting growth phase and make a real impact on customer experience.
- Qualifications: Experience in sales or customer service, strong communication skills, and organisational abilities.
- Other info: Opportunity for long-term development in a collaborative team.
The predicted salary is between 28800 - 48000 £ per year.
Following a highly successful launch in the UK and an excellent first year of growth, Komet Dental UK is continuing to invest in its commercial and customer-facing team. This is a rare chance to join Komet Dental UK at an early but proven stage of its journey. With strong foundations now in place and a fantastic Year 1 behind them, the focus is on strengthening customer engagement, supporting the field sales team, and continuing to deliver a premium experience across every touchpoint.
As Inside Sales & Customer Service Specialist, you will sit at the heart of the UK operation, combining commercial inside sales activity with high-quality customer service. You’ll work closely with Territory Managers, engage directly with customers, and play a visible role in shaping how the brand is experienced day to day. This role will suit someone who enjoys being close to customers, is highly organised, proactive, and commercially curious.
Key Responsibilities- Manage inbound sales enquiries via phone, email and digital channels
- Support Territory Managers with lead follow-up, quotations and active opportunities
- Conduct outbound calls to existing customers to promote products, offers and new innovations
- Re-engage inactive and lapsed accounts to drive incremental growth
- Promote and sell Komet Dental products to new and existing customers
- Support marketing campaigns, promotions and events through structured follow-up
- Act as a key point of contact for UK customers, delivering a professional, responsive and solutions-focused service
- Process customer orders accurately, ensuring clarity on pricing, availability and delivery
- Handle customer queries and issues through to resolution
- Maintain accurate CRM records and sales activity tracking
- Support the wider UK team with coordination and administrative tasks
- Participate in training, product education and team meetings
- Experience in inside sales, customer service or sales support within a B2B environment
- Confident and professional telephone manner with strong communication skills
- Highly organised with excellent attention to detail
- Commercial awareness and an interest in sales and relationship development
- Ability to manage multiple priorities in a growing, fast-paced environment
- Proficiency in Microsoft Office and CRM systems
- Exposure to the dental, medical device or wider healthcare sector
- Experience supporting field-based sales teams
- Confidence handling a high volume of inbound and outbound customer interactions
- Competitive base salary with performance-related bonus
- Company pension scheme
- Opportunity to join Komet Dental UK during an exciting growth phase following a strong first year
- Supportive, collaborative and values-led working environment
- Long-term development within a growing UK organisation
Inside Sales & Customer Service Specialist employer: Consult
Contact Detail:
Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Customer Service Specialist
✨Tip Number 1
Get to know Komet Dental UK inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, being able to confidently communicate your skills and how they align with the role is key. We recommend rehearsing with a friend or in front of a mirror.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Inside Sales & Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your inside sales and customer service experience, and don’t forget to showcase your organisational skills and commercial awareness!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Komet Dental UK and how your background makes you a perfect fit. Keep it engaging and personal – we want to see your personality!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application demonstrates your strong communication skills. Be clear, concise, and professional in your language – it’s all about making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Consult
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Komet Dental's products and services. This will not only show your enthusiasm but also help you answer questions about how you can promote and sell these products effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer queries or resolved issues. Highlighting your ability to deliver a professional and solutions-focused service will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple priorities, be ready to discuss how you stay organised in a fast-paced environment. You could mention tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans and how the Inside Sales & Customer Service Specialist role contributes to that. This shows your genuine interest in being part of their journey.
