Consult is seeking an experienced Head of Service Operations to lead global IT service delivery from our London hub. This hands-on leadership role focuses on maintaining and improving live services across regions, with a strong emphasis on governance, performance metrics and executive stakeholder engagement.
You will drive 24/7 operations, ITIL-aligned processes, major incident management and continuous service improvements, coordinating with engineering and offshore teams to ensure consistent
Global IT Service Operations Leader employer: Consult
At Consult, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our North America team is dedicated to professional growth, offering robust training and development opportunities while working in a fast-paced, innovative environment. Join us to be part of a collaborative team that values your contributions and supports your career aspirations in the exciting MedTech sector.