NHS Continuing Healthcare Client Representative (Self-employed) in Abingdon

NHS Continuing Healthcare Client Representative (Self-employed) in Abingdon

Abingdon Freelance 38140 - 46616 £ / year (est.) Remote
C

At a Glance

  • Tasks: Provide advocacy for clients navigating NHS Continuing Healthcare assessments across England.
  • Company: Join a leading social enterprise dedicated to making a positive impact.
  • Benefits: Competitive pay, flexible hours, and the chance to work from home.
  • Other info: Opportunity for personal growth and support from a dedicated team.
  • Why this job: Make a real difference in the lives of vulnerable individuals while working autonomously.
  • Qualifications: Minimum 2 years' experience in health/social care or advocacy; strong communication skills required.

The predicted salary is between 38140 - 46616 £ per year.

Hours: Average of 2 – 4 days per case, minimum of one case per month (subject to availability)

Contract: Self-employed contract, temporary

Rate: £1,000 – £1,600 per case

Location: Home-based. Ability to travel long distances to attend client assessments is essential.

About the project

We have an exciting opportunity for experienced and skilled health/social care professionals and advocates to join the team of a unique social enterprise. The core function of this role is to provide specialist client representation (advocacy) to individuals across England who are navigating the NHS Continuing Healthcare assessment process. With a long history of delivering skilled advocacy and training in NHS Continuing Healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.

Requirements for the role

  • You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS Continuing Healthcare or a similar role with a transferable knowledgebase.
  • A health, social care, advocacy or legal qualification is desirable but not essential.
  • A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver skilled advocacy by presenting fact‑based arguments is essential.
  • A well developed and accurate understanding of the National Framework for NHS Continuing Healthcare and NHS‑funded Nursing Care (2022) is an essential requirement and will be tested as part of the selection process.
  • The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances.
  • You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.

Main scope of the work

  • Delivery of client representation (advocacy) in person or remotely to individuals in England throughout the NHS continuing healthcare assessment process (including Checklists, full assessments using the Decision Support Tool, Fast Track meetings and reviews).
  • IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role is likely to involve long‑distance travel and overnight stays within England, sometimes with relatively short notice.
  • Analytical examination of all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, also preparing clients for their assessment and providing robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
  • Liaising with health and social care professionals involved in assessments and reviews as necessary to promote a positive, professional and policy‑compliant experience.
  • Providing specialist information and advice to clients, tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case‑law.
  • To manage personal travel arrangements in line with the requirements of the case.
  • To prepare factual summary submissions for clients and relevant Integrated Care Boards.

You will need to evidence a satisfactory Disclosure and Barring Service check or equivalent.

What you will need

  • Evidence of self‑employed or company status with responsibility for your own tax and national insurance.
  • Your own IT equipment with appropriate security software in place.
  • Evidence of public liability and professional indemnity insurance.
  • Evidence of a satisfactory DBS check or equivalent.
  • Ability to travel to and stay at locations within England at relatively short notice for the purpose of delivering the work.
  • Availability to take a minimum of one case per month (subject to availability of cases).
  • A well developed and accurate understanding of the National Framework for NHS Continuing Healthcare and NHS‑funded Nursing Care (2022).

What you will receive

  • Competitive rates.
  • Prompt payment of invoices.
  • Ability to work from home.
  • Access to Beacon’s internal systems as necessary for the delivery of the service.
  • Opportunity to work with a leading and trusted social enterprise, delivering excellence in the field of Continuing Healthcare.
  • Opportunity to make a positive difference to the lives of some of the most vulnerable people in our society.
  • Autonomy to deliver service to clients, within Beacon’s quality framework.
  • Flexible opportunities with ability to manage your own workload and travel arrangements (must be available to take on a minimum of one case per month on average).
  • Comprehensive support from the Beacon team to enable you to focus on delivering the best service possible for your client.

Why work with Beacon?

Beacon was established in May 2014 for the purpose of providing independent and high‑quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process. Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered. Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims. Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Application deadline: 9am on Monday 23 November 2026.

NHS Continuing Healthcare Client Representative (Self-employed) in Abingdon employer: Consult

At Consult, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our North America team is dedicated to professional growth, offering robust training and development opportunities while working in a fast-paced, innovative environment. Join us to be part of a collaborative team that values your contributions and supports your career aspirations in the exciting MedTech sector.

C

Contact Details:

Consult Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land NHS Continuing Healthcare Client Representative (Self-employed) in Abingdon

✨Get Involved in Local Communities

Social work is all about connections and community, so don’t shy away from getting hands-on. Volunteer at local charities or grassroots organisations. This not only boosts your skills but also helps you build a solid network, often leading to freelance opportunities in social work!

✨Showcase Your Work Online

Create a portfolio showcasing case studies and successes from your social work. Use platforms like LinkedIn to share insights about your experiences. The more visible you are in showcasing your expertise, the more likely you are to attract clients who need your services.

✨Tap into Social Work Networks

Join online forums and social media groups specifically for social workers. Websites like The National Association of Social Workers (NASW) have resources and connections tailored for freelancers. Being active in these spaces can lead to referral opportunities and job postings that aren’t advertised elsewhere.

✨Reach Out Directly to Organisations

Don’t wait for job listings – be proactive! Reach out to local charities, schools, and health organisations to pitch your freelance services. Many times, they might not advertise for help, but would love to know you’re available. Plus, applying through our website can give you an edge in visibility!

We think you need these skills to ace NHS Continuing Healthcare Client Representative (Self-employed) in Abingdon

Communication Skills
Teamwork
Problem-Solving Skills
Adaptability
Time Management
Flexibility
Organizational Skills

Some tips for your application 🫡

Showcase Your Experience in Social Work:When applying for a freelance social work position at Consult, make sure to highlight any relevant experience you've gained—whether it's through internships, volunteer work, or previous roles. Include specific examples that demonstrate your ability to handle diverse client needs and situations.

Include Your Qualifications and Certificates:Don’t forget to mention any qualifications or certifications relevant to social work, like your degree or specialised training. These can really set you apart from other candidates, especially since social work often requires specific credentials to ensure client safety and well-being.

Present a Strong Portfolio:As a freelancer, it’s great to have a portfolio that showcases your case studies or programme designs. This can help potential clients, like Consult, see the tangible impact of your work. Include client testimonials where possible to add credibility!

Clarify Your Availability and Rates:When you apply, be upfront about your availability and rates. Since freelance social work can be quite flexible, stating your working hours and what you charge will help Consult understand how you fit into their needs. It's all about setting the right expectations!

How to prepare for a job interview at Consult

✨Showcase Your Experience

As a freelancer in social work, it’s crucial to highlight your previous experiences. Share case studies or anecdotes that illustrate your ability to manage diverse client needs. Remember, specific situations where you made a positive impact can really set you apart!

✨Prepare for Ethical Scenarios

Expect questions about ethical dilemmas you’ve faced in your past work. Social work often involves complex situations; be prepared to discuss how you navigated those scenarios and the decisions you made. This will showcase your critical thinking and adherence to ethical standards.

✨Pitch Your Unique Approach

Freelancing means you have a unique selling point. Be ready to explain what makes your approach distinct. Whether it's a specific methodology you adhere to or a particular demographic you focus on, articulating this can convince potential clients of your value.

✨Discuss Your Availability and Rates

In a freelance interview, it’s essential to clearly discuss your availability and how you structure your rates. Be honest about what you can commit to, whether it’s hours, specific projects, or ongoing support. Transparency here builds trust with Consult from the get-go!