At a Glance
- Tasks: Lead and develop engineering teams while driving operational efficiency and customer satisfaction.
- Company: Join a globally recognised engineering powerhouse known for innovation and technical excellence.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Other info: Dynamic role with significant career-defining opportunities in a supportive culture.
- Why this job: Make a real impact in a leadership role within a world-class engineering environment.
- Qualifications: Proven leadership in service or maintenance with strong technical engineering background.
Consulo are proud recruitment partners to a globally recognised engineering organisation and market leader within industrial power transmission, driveline and rotating equipment solutions, supporting them in the search for a high-calibre Service Manager to oversee their two flagship UK service centres based in Scunthorpe. This is a rare opportunity to join a world-class engineering business renowned for technical excellence, innovation, reliability and long-term investment across its people, infrastructure and aftermarket service operations.
This is a highly visible leadership position responsible for overseeing the operational performance, engineering standards and service delivery across two strategically important UK service facilities. The successful candidate will lead and develop workshop and service engineering teams whilst driving operational efficiency, technical quality, customer satisfaction and continuous improvement throughout the service operation. This role goes far beyond traditional workshop management. The business is seeking a technically credible engineering leader capable of acting as a key decision maker across complex repair, overhaul and recovery activities involving heavy mechanical and rotating equipment.
You will play a pivotal role in:
- Assessing failed equipment and determining methods of recovery
- Driving repair quality and technical standards
- Making engineering decisions around repair vs replacement/scrap viability
- Leading root cause analysis and continuous improvement activities
- Developing engineering capability across the service operation
- Driving workshop performance, utilisation and operational efficiency
Key Responsibilities:
- Oversee day-to-day operations across the company’s Warrington and Scunthorpe service centres
- Lead, mentor and develop workshop engineers, field engineers and technical personnel
- Manage service, overhaul, repair and remanufacturing activities across complex mechanical equipment
- Act as a technical authority for engineering decision making and recovery methodology
- Ensure all repair work is completed safely, efficiently and to the highest engineering standards
- Drive operational KPIs including turnaround time, utilisation, quality and service performance
- Lead fault diagnosis, root cause analysis and reliability improvement initiatives
- Support continuous improvement, lean manufacturing and operational excellence initiatives
- Ensure full compliance with HSE, quality and engineering governance standards
- Work closely with customers and internal stakeholders to ensure exceptional service delivery
- Oversee contractor management, technical reporting and operational documentation
Requirements:
- Proven leadership experience within a service, maintenance, overhaul, repair or rotating equipment environment
- Strong technical engineering background with exposure to heavy mechanical systems, transmissions, gearboxes, rotating equipment, hydraulics, generators, motors or similar industrial equipment
- Experience managing workshop operations, engineering teams or multi-site service functions
- Strong fault diagnosis, engineering problem solving and root cause analysis capability
- Ability to make sound technical decisions around repair methods, quality standards and recovery solutions
- Strong operational leadership and people management skills
- Experience driving KPIs, operational efficiency and continuous improvement initiatives
- Good understanding of HSE, RAMS, permits and engineering compliance standards
- Commercial awareness with exposure to budgets, utilisation and service performance metrics
- Excellent communication and stakeholder management capability
This is an outstanding opportunity for an ambitious engineering leader seeking a technically challenging, operationally significant and career-defining position within a world-class engineering business. Please send me through an updated copy of your cv for immediate consideration.
This opportunity would suit: Service Managers, Engineering Managers, Maintenance Managers, Workshop Managers, Lead Field Service Engineers, Operations Managers, Reliability / Rotating Equipment Specialists, Senior Engineering Supervisors who possess the technical credibility and operational leadership capability to lead a high-performing engineering service operation.
Service Manager - Engineering Powerhouse in Crosby employer: Consulo First
Join a globally recognised engineering powerhouse in Scunthorpe, where innovation and technical excellence are at the forefront of our operations. As a Service Manager, you will thrive in a dynamic work culture that prioritises employee development, operational efficiency, and customer satisfaction, all while being part of a team that values long-term investment in its people and infrastructure. With opportunities for continuous improvement and leadership growth, this role offers a unique chance to make a significant impact within a world-class organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Engineering Powerhouse in Crosby
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've driven operational efficiency and improved service delivery in past roles. Show them you're the engineering leader they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities that match your skills and aspirations, and make sure to tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their engineering excellence.
We think you need these skills to ace Service Manager - Engineering Powerhouse in Crosby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your leadership experience and technical expertise in heavy mechanical systems, as these are key for us. Use specific examples that showcase your achievements in operational efficiency and team development.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for engineering and how your background aligns with our values of technical excellence and innovation.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your fault diagnosis and root cause analysis skills. We want to see how you've tackled complex challenges in the past and what methods you used to drive continuous improvement.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity at our world-class engineering business!
How to prepare for a job interview at Consulo First
✨Know Your Engineering Stuff
Make sure you brush up on your technical knowledge related to heavy mechanical systems and rotating equipment. Be ready to discuss specific examples of how you've tackled complex repair or overhaul situations in the past.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams and driving operational efficiency. Think of instances where you've mentored engineers or improved service delivery, and be ready to share those stories.
✨Understand the Business
Research the company’s values and their approach to customer satisfaction and continuous improvement. Being able to align your answers with their goals will show that you're not just a fit for the role, but also for the company culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around fault diagnosis and root cause analysis. Practice articulating your thought process in these scenarios to demonstrate your technical authority and decision-making capabilities.
