At a Glance
- Tasks: Welcome guests and manage check-ins and check-outs with a smile.
- Company: A vibrant London hotel with a supportive team atmosphere.
- Benefits: Competitive salary, 28 days leave, and career development opportunities.
- Other info: Flexible shifts with opportunities for growth in the hospitality industry.
- Why this job: Join a dynamic team and create unforgettable guest experiences.
- Qualifications: Experience in customer service and a friendly, professional attitude.
The predicted salary is between 27000 - 29500 £ per year.
Job Description
- Hotel Receptionist
\n - \n Location: London
\n Salary: £27,000 – £29,500 per year
\n Employment: Permanent
\n
\n A busy London hotel is looking for an enthusiastic Hotel Receptionist to join its team.
This is a great opportunity to build your career in hospitality with a supportive, energetic team.
If you love delivering brilliant guest experiences and want a role with real progression, this could be your next step.
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- \n The Role
\n - Welcoming guests warmly and managing check-in and check-out smoothly.
\n - Handling reservations, enquiries and payments accurately.
\n - Responding to guest requests by phone, email and in person.
\n - Working closely with housekeeping and management to deliver a great stay.
\n - Keeping guest records and the front desk organised.
\n - \n About You
\n - Experience in reception, customer service or hospitality.
\n - A friendly, professional manner and clear communication.
\n - Calm under pressure at busy times.
\n - Confident with computers and booking systems.
\n - Flexible to work a rota including some weekends.
\n - \n What's on Offer
\n - A growing, ambitious organisation.
\n - Career development and the chance to take on greater responsibility.
\n - A supportive and energetic team.
\n - 28 days annual leave including bank holidays.
Hotel Receptionist in London employer: Consula Group LTD
Consula offers an exceptional work environment for PMO Analysts in London, characterised by a supportive and collaborative culture that fosters professional growth. With strong career development opportunities and exposure to diverse projects and business transformation initiatives, employees are empowered to thrive in their roles while enjoying a competitive salary and benefits package. The hybrid working model further enhances work-life balance, making it an attractive choice for motivated individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Consula Group LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Consula Group LTD
Don't be shy about reaching out to Consula Group LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Consula Group LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Consula Group LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
