The Role
We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Liverpool. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger.
You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture.
Key Responsibilities
- Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
- Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
- Monitor debtor accounts and escape overdue balances in line with company policy.
- Allocate cash receipts accurately and reconcile accounts on a regular basis.
- Prepare aged debtor reports and present updates to the finance team and senior management.
- Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
- Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
- Support the wider finance team with month‑end processes and reporting as required.
What We Are Looking For
- Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high‑volume ledger.
- Strong communication skills – confident on the telephone and in writing, able to handle difficult conversations professionally and calmly.
- Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently.
- Proficient in accounting software and Microsoft Excel.
- A team player who is also capable of working independently and using their own initiative.
- London‑based or able to commute to London regularly.
What's On Offer
- Salary of £40,000 – £50,000 depending on experience.
- Hybrid working with flexibility built in.
- A stable, permanent role within a well‑established business.
- Supportive finance team with real opportunities to develop your career.
- Competitive benefits package including pension and holiday allowance.
Credit Control in Liverpool employer: Consula Group LTD
Join a forward-thinking and data-driven organisation that prioritises flexibility and employee growth. As a fully remote Data Analyst, you'll enjoy a highly competitive salary, 28 days of annual leave, and the opportunity to influence business strategy while working in a collaborative, high-calibre team environment. With access to ongoing training and professional development, this role offers a meaningful and rewarding career path for those passionate about data.
