Job Description
A well-established Bristol hotel is looking for a Front Office Manager to lead its reception and reservations team and own the guest journey from booking to departure. The role blends people leadership with room management, rates and service standards.
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This would suit a front office professional who is as comfortable on the desk as they are coaching the team behind it.
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Location: Bristol
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Salary: £34,000 – £37,000 per year
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Employment: Permanent
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The Role
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• Leading the reception and reservations team.
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• Ensuring a smooth guest journey from booking to departure.
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• Managing room allocation, rates and occupancy.
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• Training the team and setting service standards.
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• Resolving complaints and improving guest feedback.
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About You
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• Front office or reception management experience in a hotel.
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• A strong people leader.
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• Good knowledge of hotel booking systems.
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• Commercial awareness around rates and occupancy.
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• Excellent communication and organisation.
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What You Can Expect
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• A permanent management role with an established Bristol hotel.
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• Ownership of the front office and the guest experience it delivers.
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• A supportive senior team and a stable reception department.
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• 28 days annual leave including bank holidays.
Front House Manager in Bristol employer: Consula Group LTD
Consula offers an exceptional work environment for PMO Analysts in London, characterised by a supportive and collaborative culture that fosters professional growth. With strong career development opportunities and exposure to diverse projects and business transformation initiatives, employees are empowered to thrive in their roles while enjoying a competitive salary and benefits package. The hybrid working model further enhances work-life balance, making it an attractive choice for motivated individuals seeking meaningful employment.
