At a Glance
- Tasks: Manage and support channel partners, ensuring their success with telecom solutions.
- Company: Leading telecoms provider focused on partner success.
- Benefits: Pension, health plan, loyalty holidays, and team events.
- Other info: Clear progression opportunities and a supportive team environment.
- Why this job: Build strong relationships and help partners thrive in a dynamic industry.
- Qualifications: Experience in telecoms or customer service with strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
- Customer Account Manager
- Huntingdon
Construo Recruitment is working with a leading telecoms provider to recruit a Partner Success Executive.
This role blends account management and customer support, focused on helping channel partners succeed with hosted voice and connectivity solutions.
This is a non-targeted, relationship-led role, supporting partners who generate their own sales.
Key Responsibilities
- Manage and support a portfolio of channel partners
- Build strong relationships with key stakeholders
- Handle escalations and ensure smooth service delivery
- Monitor orders, tickets, and provisioning workflows
- Provide performance insights and identify growth opportunities
- Support onboarding and ongoing partner success
- What We’re Looking For
- Experience in telecoms, Vo IP, or connectivity support
- Background in account management or customer service
- Strong communication and organisational skills
- Comfortable managing multiple priorities and stakeholders
- Ability to deliver product demos (desirable)
Benefits
- Pension & health plan
- Loyalty holiday scheme
- 3 Years salary for death in service
- Pension with employer contributions
- Medicash health benefit
- On-site parking
- Team events & incentives
- Clear progression opportunities
- #J-18808-Ljbffr
We think you need these skills to ace Customer Account Manager - Huntingdon
Account Management
Customer Support
Telecoms Knowledge
VoIP Expertise
Connectivity Solutions
Relationship Building
Stakeholder Management
