At a Glance
- Tasks: Provide technical support and maintenance for control systems across the UK.
- Company: Leading control systems engineering business with a focus on employee wellbeing.
- Benefits: Flexible hours, profit share bonuses, and a £500 lifestyle allowance.
- Other info: Ongoing training and career development opportunities available.
- Why this job: Join a dynamic team and make a real impact in industrial automation.
- Qualifications: Experience in control systems, PLCs, and strong problem-solving skills.
Location: Head Office & Client Sites Across the UK
Salary: Competitive + Overtime + On-Call Allowances + Excellent Benefits
Construkt RS is proud to be partnering with a leading control systems engineering business that is looking to add a talented System Support Engineer to its growing team. This is an excellent opportunity for an engineer with experience in control systems, PLCs, electrical fault finding, and industrial automation to join a highly respected organisation that offers genuine career development, flexible working, profit share bonuses, and industry-leading employee benefits.
The successful candidate will become part of a specialist System Support Team responsible for delivering planned and reactive maintenance services to a diverse client base across the UK. The role offers a great mix of office-based support, site-based engineering work, fault finding, system optimisation, and customer interaction.
The Role
As a System Support Engineer, you will play a key role in ensuring the reliability and performance of critical control systems for a range of industrial clients. Your responsibilities will include:
- Providing technical support to customers, diagnosing and resolving control system issues to minimise operational downtime.
- Carrying out planned preventative maintenance, inspections, and system audits.
- Performing electrical and software fault finding across PLC, SCADA, HMI, and associated control systems.
- Supporting system upgrades, modifications, and optimisation projects to improve reliability and efficiency.
- Maintaining accurate technical documentation, service reports, and system records.
- Delivering training and support to end users and site personnel where required.
- Working closely with engineering teams and customers to identify opportunities for continuous improvement and innovation.
The position will be primarily based from the company's head office; however, regular travel to customer sites throughout the UK will be required.
What We're Looking For
We are keen to speak with engineers who have experience within industrial automation, controls, electrical engineering, or similar environments. Candidates should ideally possess:
- A full UK driving licence.
- Previous experience supporting, maintaining, or commissioning control systems.
- Strong electrical fault-finding abilities.
- Experience with PLC programming, including Ladder Logic and/or Structured Text.
- Familiarity with SCADA and HMI systems.
- Knowledge of industrial communication protocols such as Modbus, Profibus, Ethernet/IP, or similar.
- Excellent problem-solving and diagnostic skills.
- Strong communication skills with the ability to engage confidently with customers and colleagues.
- The ability to work independently whilst also contributing as part of a wider engineering team.
Our client recognises that no candidate will tick every box and is committed to providing ongoing training, mentoring, and development to help bridge any skill gaps.
Working Hours & On-Call
The company operates a flexible working policy with a standard 40-hour working week. Core office hours are:
- Monday to Thursday: 09:30 – 16:00
- Friday: Early finish at 13:00 (subject to workload)
Due to the nature of the role, a reasonable amount of overtime, night work, and occasional weekend work will be required. Following successful completion of probation and training, engineers will join the on-call rota:
- 1 week in every 4 on-call
- £100 standby payment per week
- Additional overtime payments for call-outs attended
There is also an opportunity to participate in a London support rota:
- Accommodation provided in London
- Additional £500 per week payment whilst covering the rota
What's In It For You?
This is a business that genuinely values work-life balance and employee wellbeing. In return, you can expect:
- Flexible working hours
- Flexible holiday allowance
- Your birthday off every year with full pay
- Enhanced sick pay
- Company pension contributions
- Profit share bonus scheme
- £500 annual lifestyle allowance to spend on activities with friends and family
- Employee wellbeing programme with 24/7 support and advice services
- Free use of the onsite gym
- Ongoing training and career development opportunities
If you're looking to join a forward-thinking engineering business where your technical expertise will be valued and rewarded, we'd love to hear from you.
System Support Engineer in Ilkeston employer: Construkt RS
Construkt RS is an exceptional employer that prioritises employee wellbeing and career development, offering a flexible working environment and a comprehensive benefits package including profit share bonuses and a lifestyle allowance. As a System Support Engineer, you will be part of a dynamic team that values innovation and continuous improvement, with opportunities for ongoing training and professional growth while working across diverse client sites throughout the UK.
StudySmarter Expert Advice🤫
We think this is how you could land System Support Engineer in Ilkeston
✨Get Involved in Control Systems Communities
Dive into control systems forums and relevant LinkedIn groups to showcase your expertise. Engage in discussions, answer questions, and share your knowledge—this can help us get noticed by potential employers looking for someone just like you!
✨Attend Industry Conferences and Workshops
Join conferences or workshops specifically tailored to control systems engineering, like the IEEE conference. These events are goldmines for networking with industry leaders and might just lead us to that perfect role at Construkt RS.
✨Get Practical Experience Through Projects
Start or contribute to projects that highlight your control systems skills. Whether it’s a simulated environment or real-world application, having tangible results will give us a huge edge when chatting with Construkt RS.
✨Choose Job Boards Wisely
Focus on niche job boards that specialise in engineering roles. Channels like Engineers.co or similar can help ensure that we’re not only applying to random jobs but targeting positions that align perfectly with our control systems engineering skills!
We think you need these skills to ace System Support Engineer in Ilkeston
Some tips for your application 🫡
Highlight Your Technical Skills:When applying for the System Support Engineer role, make sure to showcase your technical expertise in control systems. Be specific about the software and programming languages you’ve worked with—mention anything from MATLAB to PLC programming. This will help us see your proficiency in the tools that are essential for the job.
Quantify Your Achievements:In the engineering world, numbers speak volumes! Use your CV to quantify your achievements—whether it’s a percentage improvement in system efficiency or successful project completions under budget. This will not only make your application stand out but also showcase your problem-solving capabilities to us.
Tailor Your Cover Letter:Don’t hesitate to get personal in your cover letter! Talk about why you’re passionate about control systems engineering and how your previous experiences have prepared you for this role at Construkt RS. We want to see your genuine interest and motivation to contribute to our projects.
Professional Documentation:For a full-time role, ensure that your application documents are professional and well-structured. Include a clear CV format and cover letter that highlights key projects or systems you've worked on. Don’t forget to mention any relevant certifications or training that would make you a valuable addition to us at Construkt RS.
How to prepare for a job interview at Construkt RS
✨Brush Up on Control Systems Concepts
Make sure we're up to speed with control systems theory—think stability analysis, PID tuning, and state-space representation. Revising these fundamentals will help us answer technical questions more confidently and demonstrate our expertise during the interview.
✨Familiarise Yourself with Simulation Tools
Get hands-on with popular simulation tools like MATLAB/Simulink or LabVIEW. A lot of interviews might include technical assessments or practical tasks to gauge our understanding of system modelling and control design using these tools, so being proficient could really set us apart.
✨Be Ready for Problem-Solving Scenarios
We should expect scenario-based questions where we'll have to solve real-world control system challenges. Practising how to approach problems logically and articulately will help us show our analytical thinking to the interviewer at Construkt RS.
✨Show Your Passion for Engineering
As this role is full-time, it's crucial we convey our genuine enthusiasm for control systems engineering. Sharing personal projects or experiences where we tackled interesting engineering tasks can illustrate our commitment and eagerness to contribute to the team at Construkt RS.
