At a Glance
- Tasks: Coordinate repair schedules and ensure customer satisfaction in a fast-paced environment.
- Company: Join a dedicated Repairs Team in the housing sector.
- Benefits: Competitive hourly rate of £16.00 for a temporary role.
- Other info: Opportunity to gain valuable experience in a dynamic work environment.
- Why this job: Make a real difference by helping tenants with their home maintenance needs.
- Qualifications: Experience in office administration and strong organisational skills required.
The predicted salary is between 16 - 16 £ per hour.
Location: Gloucestershire
Contract Length: 3 Months
Hourly Rate: 16.00
Are you an organised and customer-focused individual looking for a temporary role within the housing sector? Our client is searching for a dynamic Repairs Scheduler to join their dedicated Repairs Team! If you thrive in a fast-paced environment and enjoy coordinating schedules, this is the perfect opportunity for you!
About the Role:
As a Repairs Scheduler, you will play a pivotal role in delivering a seamless repairs service. Your responsibilities will include:
- Scheduling & Coordination: Efficiently schedule and allocate repair works to trade operatives and external contractors, ensuring customer satisfaction and operational efficiency.
- Diary Management: Monitor and adjust daily diaries to maximise productivity and minimise downtime.
- Customer Engagement: Liaise with tenants to arrange convenient repair appointments, providing timely information regarding their home maintenance.
- Fleet Management: Oversee fleet vehicle compliance, coordinating servicing and MOTs, while maintaining accurate mileage records.
Key Responsibilities:
- Proactively manage repair works and ensure effective communication with all stakeholders.
- Raise and manage works orders in the housing system.
- Process supplier invoices for accuracy and timely payment.
- Support the Repairs Support Manager with reporting and KPI measurement.
What We're Looking For:
To succeed in this role, you should possess:
- Experience in office administration and database management; knowledge of the housing sector is a plus!
- Strong organisational and communication skills to effectively engage with both internal teams and external partners.
- A proactive attitude with the ability to prioritise tasks and manage your own workload.
- NVQ level 3 or GCSE in Maths and English (or equivalent); qualifications in database management or business administration are advantageous.
Temporary Scheduler employer: Construction
Danny Sullivan Group is an excellent employer, offering a supportive and inclusive work environment in the vibrant Burgess Hill area. With a strong emphasis on teamwork and safety, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects in the construction industry.