L&Q is recruiting for a Senior Customer Account Lead (Senior Housing Income Officer) to join the Income Management Team in Manchester. The role involves managing complex arrears cases, negotiating payment plans with residents and contributing to reducing arrears and sustaining tenancies.
You will lead by example, coach colleagues, and build strong stakeholder relationships while handling a busy caseload in a fast-paced environment. Hybrid working and a comprehensive benefits package are provided.
Senior Housing Income Lead - Hybrid Role in Manchester employer: Construction
VolkerFitzpatrick is an exceptional employer that values innovation and collaboration within the civil infrastructure sector. Located in Hoddesdon, Hertfordshire, employees benefit from a supportive work culture that prioritises professional development and offers opportunities for growth through diverse projects across the UK. With a commitment to delivering high-quality planning services, the company fosters an environment where strategic thinkers can thrive and make a meaningful impact.
