Building Safety Resident Liaison Officer

Building Safety Resident Liaison Officer

Full-Time 38188 - 38188 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with residents and coordinate building safety communications and improvements.
  • Company: Join ISHA, a dynamic housing association committed to community and employee growth.
  • Benefits: Enjoy 29 days leave, generous pension, and ongoing professional development.
  • Other info: Inclusive workplace that values diversity and empowers all employees.
  • Why this job: Make a real difference in residents' lives while ensuring their safety and wellbeing.
  • Qualifications: Strong communication skills and a passion for resident engagement.

The predicted salary is between 38188 - 38188 £ per year.

Hours: Full-time. Work Pattern: Monday - Friday 9am - 5pm.

Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR.

Salary: £38,188 per annum. Contract: Permanent.

We are currently recruiting for the exciting role of Building Safety Resident Liaison Officer, a key role supporting resident engagement, communication, and coordination across building safety, remediation, and wider compliance activity. In addition to supporting the successful delivery of remediation and safety improvement works, you will help deliver ISHA's Resident Engagement Strategy for HRBs by maintaining regular communication with residents, supporting consultation activity, gathering feedback, and helping residents understand how building and fire safety arrangements affect them.

Working closely with the Head of Building Safety, Building Safety Manager, Housing, Development, and contractor partners, you will also support the coordination of resident support information, including assistance with PEEPs or equivalent resident support processes in line with ISHA policy, and help ensure ISHA meets its duties under the Building Safety Act 2022, Fire Safety Act 2021, and associated regulations while maintaining a strong resident focus.

About ISHA: We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times, we know we'll achieve nothing unless we are equally ambitious for our own people. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring and be their best self to work.

Staff Benefits: We'll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years' service), eye care vouchers, a cycle to work scheme, and other great benefits. We have an evolving wellbeing offer that is being developed following employee feedback, and we will invest in your professional development with ongoing training and career development opportunities.

Inclusion and Diversity: We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Deadline: 9am Tuesday, 4th August 2026. Interview: Week commencing 10 August 2026.

We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme. Applications sent without a covering letter outlining how your skills and experience match the role, as well as expressing your motivation for applying for the role will not be accepted.

Asking for adjustments: ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long‑term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.

Building Safety Resident Liaison Officer employer: Construction

Danny Sullivan Group is an excellent employer, offering a supportive and inclusive work environment in the vibrant Burgess Hill area. With a strong emphasis on teamwork and safety, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects in the construction industry.

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Contact Details:

Construction Recruitment Team

We think you need these skills to ace Building Safety Resident Liaison Officer

Resident Engagement
Communication Skills
Coordination Skills
Understanding of Building Safety Regulations
Knowledge of Fire Safety Act 2021
Knowledge of Building Safety Act 2022
Consultation Skills